Virtual Research Assistant

Job Description:

Circuit Clinical® is on a mission to transform the way people find, choose, and participate in clinical research.

We are searching for a Virtual Research Assistant to join our team!

Circuit Clinical was ranked 20th nationally for Best Workplaces for Innovators by Fast Company® and was named an Inc. Magazine® Best Workplaces 2021. Topping a long list of innovation and startup awards over the last 5 years – including winning SCOPE’s Participant Engagement Award and winning at 43North - Circuit recently won Fast Company’s World Changing Ideas™ Award.

Our award-winning culture is grounded on a belief in the values of transparency, inclusion, accountability, performance, talent seeking, & continuous learning. We live these values every day and we’re looking for a leader who embodies them. Our focus is on building an incredible, hard charging Team and on providing them with the opportunity to do the best work of their careers. In short, we’re motivated to take on the hardest problems in the development of new medicines – this is Work That Matters.

To accomplish our Mission, we must recruit the most dynamic, mission-driven, empathetic, and passionate leaders in our industry. That’s where you come in!

What We Offer:

If you’ve been looking for a chance to work with an amazing, highly motivated team and to have direct impact in building a transformative clinical trials company every day – that is exactly what we’re offering. We provide competitive benefits and an environment focused on helping you grow personally and professionally. 

What You Will Bring to Circuit Clinical:

As our Research Assistant you will be responsible for supporting our team of virtual coordinators as it applies to our study participant referral services. 

You’ll Be Responsible For: 

• Performing various research-related and administrative functions including but not limited to calling or emailing study participants, scheduling study participants, billing, and organizing study information 
• Supporting project manager and virtual coordinators by fulfilling various designated tasks
• Supporting preparation of study files by maintaining and distributing project documents
• Entering clinical research data into appropriate systems
• Working in large spreadsheets
• Follow-ups with study participants and requests for medical records 
• Applying protocol specific knowledge to execute the tasks assigned within the project
• Identifying and assessing data management related issues and trends; propose resolutions to the project manager / data manager and track issues through to completion 
• Communicating project needs, issues, and problems quickly to reduce the effect on program efficiency to the appropriate supervisory staff 
• Performing reconciliation tasks as needed 
• Assisting with ongoing filing and archiving of documents as directed
• Performing other related responsibilities as required to maintain smooth organization and flow of the project
• Acting as an integral member of the patient referral services team by working closely with all team members and fulfilling project related deliverables to meet contracted timelines
• Additional duties as assigned

Your Qualifications: 

• Proficiency with Excel, including formatting, sorting, filtering, copying/pasting, and file management is essential to this position
• Must have proficiency with the following: Microsoft Office Package including but not limited to Word, Excel, and Microsoft Outlook required 
• Must be able to work independently and efficiently in a remote position 
• Strong interpersonal skills required
• Excellent written and verbal communication skills 
• Excellent organizational skills, attention to details, and ability to prioritize among multiple tasks
• Excellent analytical and problem solving skills
• Capable of monitoring several projects, deadlines, and initiatives simultaneously, while working effectively and accurately on each
• Ability to work effectively in a fast-paced, team-based environment
• Ability to establish cooperative working relationships with study participants and co-workers

Your Preferred Experience: 

• Prior related work experience in clinical research setting strongly preferred
• Working knowledge of research methodology strongly preferred 
• Demonstrated proficiency with medical terminology
• Experience communicating with patients or study participants 

Who You Are: 

We prize 4 traits above all others:

Hungry: we like people who are ambitious for themselves AND for our Mission and for each other – will all win together and that takes real drive

Happy: we seek pragmatic optimists – pessimism and ironic dispositions, especially in leadership can kill startups – we seek those who know the world can be improved by those who work hard and smart to change it

Humble: not the false “I’m not really anything” kind of modesty – we like swagger! But we prize people who are confident who know they are great, and so is everyone around them… and act accordingly

Smart: there are a LOT of smart people here… but smart is last for a reason. We want those kinds of smart people who can collaborate and respect the intelligence of others.

The Other Fine Print: 

Location:  This position is remote. We are hiring in the following states: NY, NJ, PA, KY, WI, and MO. Circuit Clinical is proudly headquartered in Buffalo, NY. 

Exemption Status: Full time, non- exempt 

Physical Requirements: the following physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Regularly required to sit; use hands; reach with hands and arms; talk and hear. Specific vision abilities include close vision.