VIP Host, Missouri
Apply NowLocation:
Missouri, MO, US
Company:
Underdog is the fastest-growing sports gaming company, aiming to enhance sports enjoyment through innovative game designs and exceptional user experiences.
Summary:
The VIP Host will build and nurture relationships with high-engaged players, driving customer loyalty in Missouri. Applicants need a minimum of 3 years in a customer-facing role and strong communication skills.
Requirements:
Experience: Minimum of 3 years of experience in a customer facing role, such as Sales, Account Management or within the Retail or Restaurant Industry
Job Description:
About the role
- As a VIP Host, you will build and nurture relationships with our most engaged players, driving the success of our premier VIP engagement program
- Grow and establish a strong VIP user base in Missouri, and build customer loyalty with users in the state
- Execute strategies to acquire new players, successfully onboard them onto the platform and spark their engagement
- Gather and analyze player activity and feedback to support platform improvements and identify new opportunities
- Oversee all aspects of player relationships, including organizing local events, maintaining regular communication, and handling any escalations
- Implement all VIP policies and guidelines, with a strong emphasis on responsible gaming practices
Who you are
- Minimum of 3 years of experience in a customer facing role, such as Sales, Account Management or within the Retail or Restaurant Industry
- Excellent communication and interpersonal skills
- Strong analytical skills to make informed decisions based on data and trends
- Passionate about sports and gaming
- Ability to travel within your assigned state and work nights and weekends
- Must be located in Missouri or willing to relocate
Even better if you have
- Corporate level account management experience
- Experience in the sports, gaming or entertainment industry
Our target starting base salary range for this position is between $77,000 and $85,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.
What we can offer you:
- Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
- 16 weeks of fully paid parental leave
- A $500 home office allowance
- A connected virtual first culture with a highly engaged distributed workforce
- 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
#LI-REMOTE
This position may require sports betting licensure based on certain state regulations.
Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.
