Vice President, Head of GOS Technology Sales

Job Description:

The Head of GOS Technology Sales will champion Cushman & Wakefield’s industry-leading technology solutions globally, helping clients unlock value at scale. This visionary role is at the forefront of technology elevating workplace and occupier experience, actively expanding C&W’s tech influence in the market. The leader will define and execute a comprehensive customer success strategy aligned to company goals, encompassing aspects of the post-sales customer journey across implementation, success management, and support. Key success factors include client win and retention ratio, strategic market positioning, and innovation-driven growth.

Core Responsibilities

• Craft and execute go-to-market strategies and refine account coverage models for optimal performance, measured by revenue retention and growth.
• Champion C&W’s technology solutions globally, translating capabilities into business, operational, and process benefits for clients.
• Develop and refine pricing models and product bundles to maximize market competitiveness and profitability, including ownership of pricing strategy and commercial approvals.
• Establish structured feedback mechanisms to serve as the voice of the client to Product and Innovation teams, informing product enhancements and new features.
• Lead client-facing engagements, serving as a thought leader by sharing insights at industry conferences, contributing to publications, and maintaining visibility in the corporate real estate tech community.
• Partner cross-functionally to bring the voice of the customer to operational departments including Product, Operations, Solution Design, and Finance.
• Support new business strategy and development by leveraging technology solutions to drive innovation, efficiency, and measurable results.
• Represent the company at industry events and conferences, promoting C&W’s technology leadership.
• Ensure integration and application of emerging technologies to enhance client outcomes and drive innovation.
• Analyze market dynamics to ensure successful partner coverage supporting Customer Experience, Sales, and Solution Team initiatives.

Internal Responsibilities

• Act as a constructive change agent, challenging conventional approaches and promoting forward-thinking solutions across the organization.
• Leverage data and analytics to generate actionable insights that inform sales strategy and client engagement.
• Drive sales enablement initiatives for both account leaders and sales teams, equipping them with tools, training, and content to maximize performance.
• Develop and continuously improve sales playbooks, toolkits, and training to enable up-skilling for both technology sales and business teams to ensure they are equipped with compelling content and product knowledge.
• Own sales technology and analytics tools (e.g., CRM systems, pipeline dashboards) to drive a data-driven sales culture.

Qualifications

• Bachelor’s degree level or equivalent qualification in business, technology, or related field.
• 10+ years of experience in technology sales leadership, preferably within commercial real estate or enterprise SaaS environments.
• Proven expertise in emerging technologies including artificial intelligence, machine learning, and data analytics as applied to real estate solutions.
• Deep understanding of the current real estate technology market, including platforms for workplace experience, smart buildings, and portfolio optimization.
• 5+ years as a people leader with a demonstrable history of building and inspiring high-performing sales teams.
• Proven track record of operationalizing Sales.
• Experience developing and executing go-to-market strategies, pricing models, sales enablement and product packaging for technology solutions.
• Strong communication skills and executive presence with the ability to influence senior stakeholders and clients.

Skills & Personal Qualities

• Client-centric approach and demeanor.
• Strong negotiation and closing skills.
• Strong organizational skills and ability to set and manage priorities.
• Analytical and numeracy skills with CRE commercial awareness.
• Team player with strong collaboration skills and diplomacy.
• Ability to motivate people and prioritize for others under stringent project timescales.
• Self-starter with ability to articulate ideas to both technical and non-technical audiences.
• Strategic mindset with clear communication and simplicity.
• Conflict resolution experience.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role. The compensation for the position is: $212,500.00 - $250,000.00.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.