Utility (Barback/Busser/Server Assistant) - MadTree Parks & Rec

Job Description:

Utility (Barback/Busser/Server Assistant) - MadTree Parks & Rec

WHAT IS PARKS & REC?

Opened in February 2025, Parks & Rec represents MadTree's boldest venture yet—a stunning 15,000 sq. ft. space that transforms a historic airplane hangar into an innovative gathering place in the heart of Summit Park. This location seamlessly integrates with Blue Ash's green space, creating an environment where community and sustainability naturally intersect. Featuring sprawling indoor-outdoor spaces, a massive living wall, and games and activities for all ages, we're crafting more than a destination for award-winning beers and delicious food—we're creating a warm and welcoming space where purpose meets pleasure, and every visit contributes to planting a better community.

WHO ARE WE?

Founded in 2013, MadTree is an award-winning brewery that’s rooted in Cincinnati and planted in purpose. Driven to craft great beer - but more importantly - build a business dedicated to doing good, MadTree protects and celebrates nature while reducing impact on the environment. MadTree is a B-Corp certified company and proud member of 1% for the Planet with a commitment to donate 1% of sales to local, sustainable nonprofits. MadTree strives to create warm and welcoming experiences, exceed expectations, and most importantly, plant a better community. They put purpose in every pour, and raise a glass to doing things differently.

We are MadTree. Rooted in Cincy. Planted in Purpose.

MadTree is committed to building a diverse, equitable, and inclusive workforce that inspires madness while being rooted in purpose. We offer a competitive compensation package plus great benefits like subsidized health insurance, a retirement plan with a match, paid time off, and many other great perks.

Utility - MadTree Parks & Rec (Blue Ash, OH)

Ready to be the MVP behind Cincinnati's newest food and drink destination? At MadTree Parks & Rec, our Utility team are the unsung heroes who keep everything flowing perfectly from the bar to the dining room. If you're someone who takes pride in spotless spaces, loves the energy of a busy restaurant, and wants to be part of an amazing team, we want to meet you!

REPORTS TO: Front of House Manager, Parks & Rec

STATUS: Part-Time (Non-Exempt - Hourly)

COMPENSATION RANGE: $5.35 per hour, plus tips

POSITION SUMMARY: The Utility position is essential to creating warm and welcoming experiences that exceed guest expectations while supporting front-of-house operations. As a key support role, they ensure smooth service execution across bar, dining, and event spaces. They will be an avid MadTree ambassador who lives the behaviors – Connect, Grow, and Give a F*ck.

MADTREE EMPLOYEE BENEFITS & PERKS - MadTree offers employees the following perks and benefits:

• Discounted food, beverage, and merchandise
• Quarterly MadTree gift card allowance
• 401(k) retirement plan (with company match)
• Employee Assistance Program with access to professionals 24 hours a day, 7 days a week, to help employees and their dependents with personal / job-related concerns including:
• • emotional well-being
  • family and relationships
  • legal and financial
  • childcare
  • work and life transitions
  • 8 FREE, confidential in-person or video therapy sessions
  • UNLIMITED FREE text-based therapy services
• Paid Volunteer Time for part-time and full-time members
• Medical, dental, vision, life, and disability insurance for full-time team members
• Paid Time Off for full-time team members

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Maintain cleanliness standards through diligent pre-bussing, prompt clearing of dishes and glassware, meticulous surface cleaning, and consistent floor maintenance.
• Support bar operations through stocking, organization, and maintenance of supplies.
• Execute proper glassware handling, including washing, polishing, and organizing.
• Maintain cleanliness and organization of all guest areas and service spaces, including dining room, bar, outdoor areas, restrooms, and storage areas.
• Assist with food delivery and table maintenance.
• Support opening and closing procedures across all service areas.
• Monitor and maintain adequate supply levels of serviceware, garnishes, and cleaning materials.
• Assist with special events setup and breakdown.
• Transport and properly store kegs, supplies, and equipment.
• Support composting, waste, and recycling programs.
• Maintain organized storage areas and proper rotation of supplies.
• Assist with deep cleaning projects and scheduled maintenance.
• Support cross-functional operations during peak service periods.
• Execute proper safety and sanitation procedures.
• Participate in training and knowledge development programs.
• Be ready and willing to help with other job-related duties and service tasks as needed.
• Spend up to 8 hours per year volunteering (paid) for MadTree Impact initiatives with excitement, encouraging your teammates to do the same.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform essential duties, accountabilities, and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age or older.

• High School Diploma or GED
• 1+ years high-volume bar/restaurant experience preferred
• Open availability including nights, weekends, and holidays
• Reliable transportation and excellent attendance record

SKILLS & ABILITIES:

• Operations Support: Maintains efficient service flow through proactive support of bar and dining operations
• Team Player: Collaborates effectively across departments while anticipating needs
• Guest Focus: Supports positive guest experiences through maintaining clean, organized spaces
• Detail Oriented: Demonstrates thorough attention to cleanliness and organization standards
• Problem Solver: Identifies and addresses operational needs quickly in fast-paced environments
• Physical Stamina: Maintains consistent productivity during long periods of physical activity
• Time Management: Effectively prioritizes tasks while supporting multiple service areas
• Safety Champion: Ensures adherence to safety and sanitation standards
• Communication: Maintains clear communication with team members across departments

PHYSICAL REQUIREMENTS:

• Ability to regularly sit, stand, walk, stoop, kneel, crouch, crawl, and climb.
• Ability to frequently talk, hear, and smell.
• Ability to frequently lift and/or move up to 50 pounds.
• Ability to frequently reach with hands and arms. Use hands to handle or feel objects, tools, or controls.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The work environment is usually that of a bar, restaurant, and kitchen.
• The work environment is both indoor and outdoor with varying temperatures.
• The employee occasionally works with hazardous materials.
• The employee frequently works on wet floors and with wet equipment.

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Hospitality

Blue Ash, OH

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