Trust & Safety AI Engineer (Remote - Worldwide)

Job Description:

Key Responsibilities

• Content Moderation:

  • Monitor and filter inappropriate content to ensure safe and positive user interactions

  • Implement and update classifiers to detect sensitive topics and maintain community standards

• Behavior Adjustment:

  • Use prompt engineering to guide AI behavior while maintaining natural conversations

• Policy and Compliance:

  • Define and enforce content moderation policies that align with company values and legal requirements

  • Ensure compliance with global content regulations and ethical standards

  • Understand socially acceptable NSFW behavior and clearly distinguish it from prohibited and unacceptable conduct on the platform

• User Feedback and Improvement:

  • Collect and analyze user feedback to enhance moderation systems

  • Continuously improve user experience based on user interactions and emerging trends

• Multilingual and Cultural Adaptation:

  • Oversee LLMs in a multilingual environment to ensure accurate and culturally sensitive moderation

  • Address regional and cultural nuances to maintain inclusive and engaging experiences

Hard Skills

• Degree in Computer Science, Mathematics, Physics, or related subjects

• Familiarity with content moderation systems and classifiers for detecting sensitive topics

• Proficiency in administering computer systems

• Experience with prompt engineering and LLM behavior adjustment

• Experience in communicating complex technical systems to laymen

• Experience with managing large-scale customer feedback