Triage Registered Nurse - Full-Time

Job Description:

Job Description:

About Us:  

Affinity Hospice is one of the fastest growing, privately held hospice organizations in the country. We are passionate about giving exceptional care to our hospice patients and their families. We believe the care we provide truly matters and we would love to have you join our nationally recognized team!   

What We Offer:   

• Paid Time Off (PTO), Sick Time, and Holiday Pay  

• Gas Card and Car Maintenance Stipend   

• Benefit Package (Medical, Dental, Vision and more) for full-time employees   

• 401K  

• Employee Assistance Program   

• Tuition Reimbursement for eligible employees  

• Internal Company Advancement 

• Free end of life training   

Position Summary:

The Triage Registered Nurse provides compassionate and comprehensive nursing care to hospice patients, with a focus on comfort, symptom management, and emotional support for both patients and their families. This role involves responding to patient and caregiver needs via phone, assessing patient conditions, providing clinical guidance, and coordinating emergency visits as needed. The Triage Registered Nurse works closely with the interdisciplinary hospice team to ensure seamless continuity of care while adhering to each patient’s care plan.

Hours / Schedule: Full Time; (40) hours / week. 

Minimum Qualifications:   

EDUCATION:

• Associate’s degree in nursing, Bachelors preferred.

EXPERIENCE:

• Minimum of two (2) years of hospice or palliative care experience preferred.

• Experience in triage, critical care, or emergency care is also preferred. CERTIFICATION/LICENSURE(S):

• Current RN licensure in the state of practice.

• Current CPR certification.

• Valid driver’s license and reliable transportation for potential home visits.

Key Responsibilities:  

• Serve as the primary point of contact for hospice patients and families during registered hours (after hours, weekends, and holidays).

• Triage incoming calls, assess patient needs, and provide appropriate clinical guidance and interventions.

• Collaborate with the hospice team—including physicians, social workers, chaplains, and nurses—to ensure effective symptom management and continuity of care.

• Make clinical decisions based on patient status and care plans, ensuring compliance with hospice standards and best practices.

• Provide symptom management instructions to patients and caregivers, addressing pain, breathing difficulties, nausea, anxiety, and other concerns.

• Offer emotional support and guidance to families and caregivers, helping them understand and cope with changes in the patient’s condition.

• Educate patients and families on end-of-life care, including medication administration and comfort measures.

• Respond to emergencies by guiding caregivers through symptom control techniques and dispatching hospice field nurses for in-person visits when necessary.

• Coordinate after-hours visits by hospice nurses or other team members to ensure patient comfort and safety.

• Ensure timely ordering and availability of medications and medical supplies as needed.

• Accurately document all triage interactions and nursing assessments in the electronic medical record (EMR) in a timely manner.

• Provide detailed reports to the registered nurse team, hospice physicians, and case managers regarding patient conditions and care provided.

• Update care plans as needed to reflect changes in patient status and ensure seamless communication across the interdisciplinary team.

Affinity Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us

The Mission of Affinity Hospice is building the legacy of providing exceptional individualized hospice and palliative care, which ensures the physical, emotional, psychosocial, and spiritual support of our patients; their family members; and employees within the communities we serve.