Total Rewards Specialist

Job Description:

The Total Rewards Specialist handles the day-to-day benefit administration and provides operational and analytical support to the Total Reward Team. This position provides high-level customer service; including benefits problem-solving support to Employees and Managers on all benefits plans, including health, dental, vision, disability, life and retirement. This position ensures transactions are processed accurately and in a timely manner. The position also audits data and works on special projects as assigned.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Administers various employee benefit programs, such as group insurance, life, medical, dental and vision, HAS, FSA, Short and long-term disability, 401K, life insurance etc.
• Ensures accuracy of employee benefits data, including service from third party vendors.
• Maintains and analyze claims reports to determine trends, inconsistencies and outliers. Brings related issues to the attention of the Total Rewards Manager.
• Assists employees in filing health, dental, life, and all other related and deferred benefit claims.
• Reviews monthly insurance statements and maintains statistical data relative to premiums, claims, and costs.
• Reviews and validates monthly benefits invoices. Works with employees, vendors and Finance to reconcile discrepancies.
• Maintains an insurance billing and enrollment roster.
• Creates and review spreadsheets of insured employees.
• Researches new benefit programs.
• Develops and prepare communications to employees about benefit programs, procedures, claims and any other government mandated disclosures.
• Assists Total Rewards Manager in obtaining statistics and information in renewal process of any Health, Life and Retirement plans that benefit the company.
• Works with vendors to resolve high level benefits issues and concerns, including ensuring issues are resolved to conclusion, identifying and monitoring next steps/open items, etc
• Prepares and setup meetings designed to help employees obtain information and understand company benefits and other related incentive programs as needed.
• Coordinates and lead benefit enrollment meetings annually.
• Assists with benefit audits as needed.
• Ensures that all 401(k) contribution/loans changes and feeds are completed in a timely and accurate manner.
• Assists with Compensation evaluation, market pricing and developing and maintaining standardized job descriptions.
• Administers Cobra services as needed.
• Other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Detail-oriented, able to multitask, work on a team as well as independently.
• Strong organizational skills and the ability to bring processes through to completion.
• Competency in database management and spreadsheet creation and maintenance.
• Ability to multitask multiple projects.
• Must be able to maintain confidential information.

• Knowledge of company policies/procedures & benefit package or the ability & willingness to learn.

• Strong organizational skills.
• Ability to consistently meet daily, weekly and monthly deadlines.
• This position requires a minimum of 10% of travel nationwide.

EDUCATION AND EXPERIENCE CRITERIA:

• Bachelor Degree in Human Resources Management, Business Administration or related field.
• Minimum three to five years of benefits /HR administration or compensation exposure in a Corporate HR function.
• Strong Microsoft Office skills, specifically Word and Excel.
• Experience in UltiPro, Workday or any other applicable HR database programs helpful.

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