Titan 3000 Integration Support
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Full-time
Remote
28d ago
Location:
US
Company:
Pierce specializes in providing technology solutions, including the Titan 3000 integration systems and support.
Summary:
The Titan 3000 Integration Support role involves providing technical assistance for the integration and operation of the Titan 3000 system. Candidates should have a degree in a relevant field and a minimum of three years of related experience.
Requirements:
Hard Skills: troubleshooting, application installation, configuration, integration, basic SQL
Credentials: Associate’s degree, Bachelor’s degree
Experience: Minimum 3 years of experience in application support or integration assistance, specifically with Titan 3000 or similar systems.
Job Description:
Description
- Provide hands-on support and expertise for the Titan 3000 integration processes and workflows, ensuring seamless operation of the system.
- Assist in the installation, configuration, and testing of Titan 3000 systems at client sites.
- Collaborate with cross-functional teams to troubleshoot and resolve integration issues related to the Titan 3000 application.
- Develop and maintain documentation, including system integration procedures, workflows, and user manuals.
- Train end-users and stakeholders on Titan 3000 functionality and best practices.
- Monitor system performance and integration points, proactively identifying and addressing potential issues.
- Support the integration of Titan 3000 with other software applications and data sources as needed.
- Participate in project planning and implementation activities related to Titan 3000 integrations.
Requirements
- Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 3 years of experience in application support or integration assistance, specifically with Titan 3000 or similar systems.
- Strong troubleshooting and problem-solving skills, with a focus on client satisfaction.
- Experience with application installation, configuration, and integration.
- Familiarity with database systems and basic SQL for data management.
- Excellent communication skills, both written and verbal, to train and support users effectively.
- Ability to work independently and in a team-oriented environment while managing multiple priorities.
- Willingness to travel as needed for site installations and support.
