Technical Sales Representative

Job Description:

Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.

We are part of the wider Oxford Instruments Group that also includes Andor Technology, Materials Analysis, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century. We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows:

• We start with the customer
• We succeed by being focused
• We make and keep our promises
• We work together as one team
• We help and trust each other to succeed

About the Opportunity:

As a Regional Sales Engineer (RSE), you will combine technical knowledge with sales skills to achieve sales targets and build strong territory presence and pipeline, developing the Physical Science Research market for Andor products.  the RSE will generate, qualify, and manage all sales leads, prospects and new customer accounts to meet/exceed agreed team and individual sales objectives; Identify new markets and customers.; and ttrengthen existing customer relationships and develop new business relationships within the defined territory.

Key tasks and duties:

• Determine and action sales strategies and goals for each product and service. Manage designated sales leads, prospects and customer accounts in a manner incumbent with agreed business objectives. Develop an annual Territory Plan to structure the year’s key business activities and objectives.  Follow-up all sales opportunities (Direct and indirect) on a timely basis. Capture and document all pertinent information in the Andor CRM tool.
• Manage Key Account relationships and annual frame/blanket orders for annual consumption of repeat business orders.  This will include attention to Terms and Conditions of these orders, pricing negotiation, and obtaining regular forecasts from Annual Order customers to monitor their consumption pace.  Provide forecast data in support of company Sales & Operations Planning.
• 6.Coordinate efforts to determine specifications for customized products as required by customer needs.  Work closely with Andor engineering and product management resources to ensure best solution for customers at best profitability.  Evaluate product and service offering in terms of customers technical needs and manufacturing. Provide answers to technical and commercial queries from customers.
• Maintain and report sales forecasts, potential sales, customer feedback and activity plan and other reports, as required.
• .Provide training to end users. Demonstrate equipment to customers as required to facilitate the sale of products.
• .Establish and maintain strong industry contacts that support both industry knowledge and lead to sales. Continually compile market information/intelligence on dedicated regions with a view to providing market feedback to assist in the shaping of future product development and company strategy.

About the Candidate: 

The right candidate for this role will be a results-oriented, professional with a Bachelor’s Degree or equivalent in a science, engineering or business discipline;  experience with spectroscopy or other physical science instrumentationl; and a minimum 2 years’ experience in a senior field sales role or 4 years sales experience. We are looking for someone with experience in selling or supporting technical and high-value products in the physical science field with a strong background in business development, including relationship building, contract and terms review, complete customer interaction with multiple departments and functions.

Additional Experience: 

• Physical sience sales experience, including spectroscopy.
• Proven success in key account relationship management
• Able to build good business relationships across a wide variety of cultures, functions, and personalities.
• Strong technical knowledge and ability to communicate technical information in concise and understandable manner.
• Takes ownership of customer problems and issues, works to resolve them and see them through to resolution.
• Establishes relationships with customers and strengthens this through clarity and competence.
• Is flexible, does “the right thing” and spends time understanding and meeting customer needs.
• Applies relevant knowledge of current customers to grow the business.
• Has a positive attitude that fosters a pro-active ethos in the rest of the team and department.
• Creates a climate in which people want to do their best.
• Is ambitious for the business and the future of Andor Technology.
• Takes on challenges willingly and in an assured and confident manner.
• Travel minimum of 40% of working time expected, including overnight travel 30%.  Occasional International travel.
• Able to work outside core hours when required
• Able to work from a home office with disciplined work ethic

Salary: In accordance with California law, the expected annual base salary range for this position is between $90,000 - $125,000. The actual compensation will be determined based on experience and other factors permitted by law.

Oxford Instruments Perks and benefits:

• Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans. 
• Our 401k program has options for saving both pre- and post-tax dollars for retirement.
• Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period. 
• Holidays - We recognize 12 holidays this year
• In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
• Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
• Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time for this position.

Oxford Instruments Company is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE/M/F/D/V

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Note to recruitment agencies: Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s

Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact the member of the Talent team that you are currently working with or Human Resources at ConcordHR.HelpDesk@oxinst.com.

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