SUMMER LIFT OPERATOR

Job Description:

Provides an exceptional chair lift experience to guests by promoting safety, positivity, providing assistance and answering questions about resort and basic mountain area information.

Operates chairlifts in an efficient manner.

Provides friendly service, exceeding guest expectations.

Assists patrons of all ages and all levels, on and off lift and instructs them in proper loading procedures.

Treats the guest with utmost concern while loading the chair or interacting with them.

Pays special attention to groups with children and always extends the offer to assist children in loading the lift.

Answers any guest questions and assists in resolving concerns in accordance with Sundance policies and the applicable laws.

Diplomatically handles awkward situations with guests and employees.

Ensures areas around lift stations are free of hazards.

Observes and assists with the proper loading, transporting and unloading of guests onto and off the lift.

Knows and abides by Sundance's policies and regulations involving the operation of the lift.

Immediately reports all injuries (guest and employee) to 911, bike patrol/safety or supervisor as injury dictates.

Exhibits diligence in checking for guests who may be loading inappropriately or with unapproved items such as dogs, alcohol, no lift ticket etc.

Checks lift passengers for valid lift tickets, and verifies pictures for season pass holders.

Collects and turns in expired, invalid, or fraudulently used passes.

Ensures effective on-mountain recycling program.

Bikes within ability level during free runs in compliance with the free bike policy.

Handles extreme temperatures and outdoor weather conditions.

Loads bikes onto lift chairs.

Performs all other tasks required of Mountain Operation employees based on departmental needs, i.e. Lift Maintenance.