Strategic Account Manager (Retail)

Job Description:

Location: Remote - Tennessee 
Employment Status: Salary Full-Time 
Function: Sales 
 

Summary

Harris Products Group, a Lincoln Electric company, has an outstanding opportunity for a Senior Sales Professional responsible for developing, maintaining, and growing relationships with large, key customers across a wide geographic area, acting as a trusted advisor to ensure customer satisfaction and achieve sales targets by strategically managing accounts on a national level. You will collaborate with internal teams to deliver tailored solutions that meet customer needs and align with our business objectives.

In addition to competitive base compensation, we offer a lucrative incentive plan, 401(k) with company match, medical/dental/vision, tuition reimbursement and many other fantastic benefits.

What You Will Do

Establish a good relationship with customers

Develop and implement effective sales strategies

• Develop sales targets, strategies, programs and plans.
• Develop/manage an account-specific promotional plan, coordinating with finance, marketing and sales.
• Communicating with customers and identifying their sales requirements.

Analyzing sales data

• Implement data-driven decision-making to improve sales forecasting accuracy.
• Maintain high customer satisfaction ratings, according to company standards.
• Ensure adherence to all relevant brand guidelines

Market research and trend analysis

• Analyze market trends, understand client challenges, and develop strategies to maintain and grow our market share.
• Monitoring and identifying market trends, competitors, and new sales leads.

Setting budgets

• Skilled in managing budgets, developing sales training programs, and implementing pricing strategies that increase profitability and customer satisfaction.
• Understand KPI’s, targets and review performance.

Coordinate efforts between departments

• Primary point of contact for the accounts.
• Ensuring their satisfaction, identifying growth opportunities, and driving revenue.

Seeking prospective customers

• Build and maintain long-term relationships with key customers.
• Establish good relationships with customers.
• Stay up to date with new developments/policies.

Travel

• Requires 25% - 50% of the time
• Travel to the company headquarters for internal meetings and strategy discussions.
• Visit customer sites across different regions to conduct sales meetings and presentations.
• Attend industry conferences and trade shows.

Education & Experience Requirements

• Bachelor’s degree desired with 6+ years’ relevant experience
• Proven work experience as a National Account Manager or similar role
• Excellent communication skills, a strong sales background, and a proven track record of managing large accounts.
• Strong understanding of sales and account management principles
• Excellent communication and negotiation skills
• Ability to analyze data and develop actionable insights
• Proficiency in SAP software and Microsoft Office 365
• Willingness to travel as needed to meet with customers
• Strong organizational and time-management skills

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

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