Sr. Revenue Operations Analyst

Job Description:

Job Description

Eptura is seeking a Sr. Revenue Operations Analyst to support our Renewals Team in driving operational excellence through data analysis, reporting, and process optimization. This role is crucial in ensuring accurate forecasting, actionable insights, and seamless renewals execution while working cross-functionally with RevOps, Commercial Ops, Customer Support, and Business Intelligence (BI) teams.

Preferred Location is Austin TX

The ideal candidate is a data-driven powerhouse—sharp, analytical, and always thinking two steps ahead. With a deep understanding of ARR, renewals, SaaS contracts, and data management, you don’t just process requests—you decode them, uncovering the real business needs beneath the surface. You're the person who challenges assumptions, asks the right questions, and transforms complexity into clarity, ensuring smarter solutions that drive impact. If you thrive on digging deeper, optimizing outcomes, and making data work for the business, this role is made for you!

Responsibilities

• Operational Analytics & Reporting 
  • Build and manage renewals dashboards, ensuring accurate tracking of ARR, churn, expansion, and retention metrics. 
  • Provide detailed reporting and insights to improve renewals and churn forecasting and revenue performance. 
  • Work with BI teams to optimize our data structures and enable teams to leverage analytics effectively. 
  • Process commissions for Renewals and Customer Success teams. 
• Quoting & System Management 
  • Support the quoting process for renewals, ensuring contracts align with business objectives. 
  • Maintain data integrity and hygiene across tools like Salesforce, Clari and PowerBI, ensuring accuracy in renewals tracking and reporting. 
  • Identify gaps in data and workflow processes, recommending improvements for efficiency. 
• Cross-Functional Collaboration & Process Optimization 
  • Partner closely with RevOps and Commercial Ops to refine renewal strategies and optimize operational workflows. 
  • Work with Customer Success teams to enhance post-renewal engagement and customer retention. 
  • Act as a bridge between the Renewals Team, Finance, and BI, ensuring analytics tools are properly structured and utilized. 
  • Proactively identify and investigate process inefficiencies, delivering solutions that improve execution and revenue outcomes. 

About You

• 4+ years of experience in Operational Analytics, Renewals, or Revenue Operations, preferably in SaaS. 
• Deep understanding of ARR, renewals, and contract structuring in a SaaS environment. 
• Experience managing tools & data—high proficiency in Salesforce and Clari. 
• Strong analytical skills with a proactive mindset to dissect business needs and uncover root requests. 
• Ability to interpret complex data, build meaningful reports, and drive business decisions. 
• Exceptional attention to detail, ensuring accuracy in renewals tracking and forecasting. 
• Collaborative and cross-functional mindset, working effectively with RevOps, Commercial Ops, BI, and Customer Support teams. 

Benefits

• Health, Dental, Vision & Pet Insurance 
  • Dependent, Spousal and Domestic Partner coverage available 
  • Up to $1000 Company HSA Contribution 
  • Medical, Dependent Care and Limited FSA Accounts 
• Income Protection and Replacement - 100% Company Paid 
  • Short Term Disability 
  • Long Term Disability 
  • Life Insurance 
• Employee Assistance Program 
• Flexible PTO 
• 401K with company match