Sr. Business Systems Analyst - GTM

Job Description:

The Senior Business Systems Analyst (BSA) role will be responsible for leveraging business process understanding to capture and assess user requirements to deliver holistic solutions that meet team/company goals. You will be part of a core team responsible for designing, building and maintaining the Salesforce platform and related technologies for the Sales operations and Deal desk departments.

The team’s mission is to drive a coherent, integrated backbone of supporting software systems that is architected for growth, efficiency, and scale. The team is responsible for the overall global information strategy including systems design, architecture, and roadmap. The Business Systems team is an agile organization which helps improve company efficiency and support strategic business initiatives in partnership with its respective business stakeholders

What You Will Do:

• Collaborate with stakeholders to gather business requirements and identify processes and user needs to create systems requirements.
• Coordinate with cross functional teams to ensure alignment for seamless end to end customer experience.
• Effectively communicate business requirements to delivery team for custom development and testing.
• Deliver Salesforce.com platform enhancements for Sales Operations department as a core member of a team responsible for the design, development, testing and release of enhancements and projects.
• Contribute to cross functional projects for technical development that involve integration between Salesforce and other applications.

What You Will Bring:

• 6-8 years experience in a business systems delivery team, preferably for a company that experienced hyper growth.
• Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships.
• Outstanding communication and interpersonal skills with a strong customer service attitude.
• Strong understanding of sales processes (Accounts, Opportunities, Leads).
• Experience with Agile process/ Kanban methodologies.

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $114,600- $151,470 and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits.