Sr Manager, Omni Channel Solutions

Job Description:

Sr Manager, Omni Channel Solutions

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.

Purpose of Role

The Sr Manager, Omni Channel Solutions will play an integral role in driving Under Armour’s consumer-centric Omni-Channel strategy. This role will lead the team responsible for the design, development, and implementation of capabilities to enable seamless consumer experiences across all physical and digital shopping touchpoints. This role will have strong collaboration with the regional business stakeholders and other technology teams across retail, ecommerce, marketing, and distribution.

Specific technology responsibilities include ownership of the Manhattan Active Omni solution, which acts as Under Armour’s global Order Management System (OMS). Since OMS is the “hub” for all consumer transactions, order routing, payment processing, and flexible fulfillment capabilities such as buy-online-pickup-in-store and fulfillment of online orders from store inventory, this role will be at the center of Under Armour’s strategic vision for direct-to-consumer growth.

Your Impact

• Leads teams in the development, implementation, and support of the global Order Management System (OMS)
• Directly drives impacts to revenue and consumer brand impressions by enabling seamless consumer experiences; either through direct development of OMS capabilities or through supporting other initiatives that require touchpoints with OMS
• Oversees the technical design and architectural framework for Under Armour’s OMS technologies and stays current on market trends and product roadmaps of technology platforms to keep Under Armour in front of new capabilities and consumer expectations
• Attracts, retains, and develops top talent to build a world class team and provides leadership, mentoring, and coaching to team of business analysts and developers
• Selects, onboards, and manages performance of distributed team of internal teammates and external vendors
• Manages a direct relationship with key stakeholders including regional product teams and regional revenue teams to ensure their goals are supported through omni-channel initiatives
• Collaborates in brainstorming, designing, architecting, and implementing new solutions, as well as suggesting tools, technologies, and best practices to improve performance, capabilities, and reliability
• Directs the development and maintenance of operational procedures for OMS related technology and infrastructure activities and develops and manages annual budgets as well as project budgets driven within area
• Owns all interactions with internal and external auditors regarding OMS security and data privacy

Qualifications

• Bachelor's degree with typically 10 years of relevant experience or Master's degree with typically 8 years of relevant experience or typically 14 years of relevant experience without degree.
• Typically, 3 - 5 years of management experience; or equivalent experience as the subject matter lead or expert in area of expertise- ecommerce, retail, and omni business processes; may be a mixture of business management and technology experience
• Must be able to demonstrate expert ability in the design, configuration, implementation, and support of Manhattan Active Omni functionality
• Hands on experience across multiple full life-cycle large project implementations, such as an OMS, ERP, retail, and/or ecommerce solution is required
• Strong understanding of current ecommerce & Omni-channel fulfillment industry trends
• Strong consumer-centric focus with proven customer service or client management experience
• Proven experience in working and integrating with APIs and 3rd Party systems integrations (SOAP/REST)

Workplace Location

• Location: Home Office
• Work Schedule: Fully Remote
• Travel: Occasional Travel to UA offices and/or conferences, etc. should be expected
• Licenses/Certifications: ITIL certification is a plus

Relocation

• No relocation provided

Base Compensation

$185,600.00 - $255,200.00 USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks

• Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
• Under Armour Merchandise Discounts
• Competitive 401(k) plan matching
• Maternity and Parental Leave for eligible and FMLA-eligible teammates
• Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

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Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. Reasonable accommodations are available for applicants with disabilities upon request.