Social Media Manager

Job Description:

The primary role of Global Marketing function is to define and implement programs specifically designed to promote and extend ResMed’s brand strength and to maintain ResMed’s brand identity system. Key deliverables include overseeing our global and regional social media strategies. This role requires expertise in managing social media platforms, developing social media content, engaging with communities in real time, and building strong relationships with influencers and brand advocates. The ideal candidate will have a deep understanding of social media trends, excellent communication skills, and experience using social media management tools like Sprinklr.

Let’s Talk About Responsibilities

• The primary objective of Digital Marketing Specialist, Social Media within Global Marketing Job Family is to develop, execute, and steward integrated digital marketing strategies/plans designed to optimize engagement, leads, sales and competitive position (as applicable) - inclusive of Social Media, Search, UX, Analytics and Content.

• Manage and execute regional social media calendars, ensuring alignment with the overall brand strategy and timely content delivery across all platforms.

• Utilize Sprinklr to schedule, monitor, and analyze social media content, ensuring consistent brand messaging.

• Oversee real-time community engagement and response, addressing customer inquiries, comments, and issues promptly and professionally.

• Works within a team of content management, technical development and online marketing specialists to build and maintain a rich, immersive and world class online presence.

• Stay up-to-date with the latest social media trends, tools, and best practices, incorporating them into global and regional strategies.

Let’s Talk About Qualifications And Experience

• Bachelor's degree in Marketing, Communications, or a related field.

• Minimum of 5 years of related experience.

• Proven experience in managing social media platforms and using tools like Sprinklr.

• Strong understanding of social media trends and best practices.

• Ability to multitask and manage multiple projects in a fast-paced environment with experience in a regional or global social media management role.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. This role is eligible to receive an annual cash bonus payment based on company, business unit, and/or individual performance. For remote positions located outside of the US, pay will be determined based on the candidate’s geographic work location, relevant qualifications, work experience, and skills.