Side Hustles

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$85,300–$177,450/yr

SMB / Commercial Account Executive, Employee Service

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Full-time Remote 17d ago

Location:

Denver, CO, US

Company:

Salesforce is the #1 AI CRM, driving customer success and innovation through collaborative technology and strong core values.

Summary:

The Account Executive will drive the growth of Salesforce Employee Service solutions by selling HR and IT service capabilities. Candidates should have significant experience in enterprise software or technology sales with strong consultative selling skills.

Requirements:

Hard Skills: Strong knowledge of ITSM platforms, IT operations, and the ITIL framework., Familiarity with HR tech, employee experience platforms, and HCM systems (e.g., Workday) is a plus.

Credentials: Bachelor's degree strongly preferred.

Experience: 6+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM., Proven experience in solution selling and value-based selling to multiple stakeholders.

Job Description:

As an Account Executive, you’ll formulate and execute a scalable sales strategy within a designated vertical—driving growth by penetrating our existing Salesforce customer base and attracting new customers. You’ll help organizations improve employee experience, HR efficiency, and IT service delivery with seamless self-service portals, HR service management, and IT service management solutions.

You will work with customers to demonstrate the value of Salesforce’s Employee Service suite, which unifies HR Service and IT Service into a single, AI-driven platform. You’ll guide customers to the right solutions that transform HR and IT service operations, streamline processes, and improve both employee engagement and IT service delivery.

You’ll be responsible for:

  • Prospecting, pipeline generation, and revenue attainment.

  • Navigating medium to long sales cycles for strategic, high-value deals.

  • Ensuring customer satisfaction for early adopters and expansion customers

Your Responsibilities:

  • Develop strong internal and customer relationships to create win-win sales opportunities.

  • Clearly communicate the value of Salesforce’s HR Service and IT Service/ITSM capabilities to potential customers.

  • Drive revenue growth by closing new business and expanding existing accounts within your vertical.

  • Develop and execute sales campaigns targeting employee service transformation across HR and IT.

  • Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic deals.

  • Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.

  • Maintain accurate sales forecasting and CRM updates.

  • Collaborate with solution engineers, marketing, and customer success teams to provide a seamless end-to-end client experience

Your Qualifications:

  • 6+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM.

  • Proven experience in solution selling and value-based selling to multiple stakeholders.

  • Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.

  • Familiarity with HR tech, employee experience platforms, and HCM systems (e.g., Workday) is a plus.

Benefits
We provide other world-leading benefits to all our employees, including; Health, life insurance, retirement saving plan, monthly wellness allowance, flexible time off & leave policies, parental benefits, perks and discounts.