ServiceNow Solutions Architect
Apply NowLocation:
Bethesda, MD, US
Company:
Spatial Front Inc. is a technology firm that provides innovative solutions leveraging ServiceNow and other platforms for enhanced business outcomes.
Summary:
The ServiceNow Solutions Architect will lead the design and development of the ServiceNow platform and provide technical guidance while improving customer business outcomes. Applicants must have a Bachelor’s degree in a relevant field and at least 5 years of experience in ServiceNow development and related technologies.
Requirements:
Technology: ServiceNow, SOAP, REST, JavaScript, PHP, .NET, Java, X-HTML, CSS3, SQL, XML, jQuery, Angular
Hard Skills: ServiceNow development, process automation, web development, Security Operations, SDLC processes, Agile/SAFe methodology
Credentials: Bachelor's degree in information technology, computer science, business administration or related field
Experience: 5+ years of experience with ServiceNow development including process automation, 5+ years of experience with Web development, Strong domain expertise in ServiceNow platform applications, Experienced implementing Security Operations (SecOps) functionality in ServiceNow, Experienced in the System Development Life Cycle (SDLC) processes, Experience implementing systems using the Agile/SAFe methodology
Job Description:
The ServiceNow Solution Architect will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serves as an escalation point for the ServiceNow development team members. They will support customers and end-users to define their requirements based on the latest ServiceNow feature set. They will work with Agile/SAFe software development experts to develop and implement technology capabilities which meaningfully improve the customer’s business outcomes.
Please note, this role offers a flexible work arrangement, primarily remote with the understanding that occasional on-site presence may be required to support client needs.
Primary Responsibilities
- Receive complex input from product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality.
- Design and implement process workflows, automations, procedures and technical standards.
- Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with the product team and other stakeholders.
- Design, review, and modify ServiceNow patterns as needed.
- Invent and validate solutions, including algorithmic, to novel challenges.
- Guide the implementation, configuration, and maintenance of interfaces/integrations with third parties.
- Provide technical expertise and participate in implementing new ServiceNow functionality.
- Maintain a comprehensive view of the ServiceNow architecture at both a bird’s-eye and granular level.
- Clearly document ServiceNow architecture for use internally.
- Participate in Agile/SAFe development, e.g., assist with estimating effort and system complexity.
- Contribute to ServiceNow software releases through configuration tasks and feature delivery.
