Server

Job Description:

The Server at New Albany Country Club will play a crucial role in delivering an exceptional dining experience for our members and guests. This position is responsible for providing outstanding customer service, taking orders for food and drink, and ensuring a smooth and efficient dining experience. The Server must be familiar with our menu offerings and be able to make recommendations to enhance the dining experience. 

Compensation & Benefits:

The Server position offers a competitive hourly wage of $18 per hour, paid biweekly. Additionally, this position offers flexible scheduling and opportunities for advancement within the company.

Benefits:

• Advancement opportunities as you learn to serve in different areas of the club.
• Opportunity for sales incentives for dessert, wine, and other programming.
• Health insurance benefits for FT employees.
• Company matched 401k program.
• Free employee meal.
• Longevity bonus program.
• Employee referral program

Job Requirements:

• Candidates must be able to work nights and weekends, be flexible, and perform in various roles based on the club's needs.
• Full-time and Part-Time positions are available

Qualifications:

• Must be at least 18 years old
• Possess strong organizational skills, the ability to multitask and work independently      

Job Environment:              

• Fast-paced, food service-oriented atmosphere
• Fun, upbeat, and friendly environment
• Free and convenient parking; free employee meals
• Team-oriented staff and operation that allow for efficiency and expedience
• Formal dining atmosphere immersed in a beautiful facility for members to enjoy and staff to flourish
• Stable pay rates not based on business levels
• Consistent scheduling and daily routine; multiple special events throughout the season as well
• Flexibility with schedules to work around school obligations
• Reasonable evening hours and opportunity for early out times
• Bartending and advancement training available
• A workplace filled with people who care. Care about doing good work. Care about the members and guests we serve. Care about the people we work with. And people who care about you!

Job Duties:

• Work closely with multiple teams and teammates to fulfill and exceed member expectations
• Provide excellent food and beverage service to members & guests, ensuring consistent satisfaction
• Follow procedures, protocols, and steps of service to ensure the entire team is set up to succeed in providing great experiences to our members
• Ensure the proper set up of individual rooms and areas daily
• Maintain consistent high service standards, as outlined in training
• Display complete and comprehensive knowledge of the menu, including beverage offerings and daily features that may not be printed on the menu
• Follow daily opening/closing procedures, complete daily checklists, and execute day-to-day operations independently
• Guarantee all areas are member-ready at all times
• Accurately execute member and guest orders and requests in a timely fashion
• Become familiar with members' names and greet them accordingly in a manner to provide a warm welcome that will make them feel right at home
• Assist fellow team members to provide unique, personalized service that cannot be found anywhere else!
• Responsible for possessing thorough knowledge of all various liquors, beer, and wines offered by the Club

EEOC statement:

New Albany Country Club is an equal-opportunity employer. We are committed to creating an inclusive and diverse workplace and do not discriminate against employees or applicants based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran or any other characteristics protected by applicable federal, state or local laws.