Senior Principal Product Manager

Job Description:

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Product Management Team envisions and builds the future of work while growing our business, one product at a time. We're strategic thinkers and advocates for our users, crafting solutions that make work more intuitive and joyful. Using data, research, and strategy—and a healthy dose of empathy—we guide cross-functional teams toward the shared goal of creating transformative products that people love to use. If you're passionate about building solutions that reshape how the world works while delighting users in the process, join our Product Management team.

Areas of work include Product Management, Product Strategy, User Research, Data Analytics, Product Operations, Growth Strategy, and Go-to-Market Planning.

Role Description

Dropbox is seeking a Senior Principal Product Manager to lead strategy and execution for our next-generation AI experiences within Dash, our universal search and organizational assistant. In this role, you’ll shape the future of how users interact with content and context across tools, using cutting-edge AI to power intuitive, intelligent assistance. You’ll drive vision, define product direction, and partner cross-functionally to deliver transformative features that help users work smarter—not harder.

This is a high-impact, high-visibility role that requires a mix of deep customer empathy, strong technical fluency (especially with AI/ML systems), and the ability to navigate and influence across executive and IC audiences. If you're passionate about building AI-native product experiences that redefine productivity, we want to hear from you.

Responsibilities

• Own and evolve the product vision and roadmap for Dash’s Assistant and AI-driven capabilities, setting direction across user experience, core functionality, and backend AI integration.
• Partner closely with Engineering, Design, Data Science, Research, and GTM to ship innovative features at scale.
• Translate ambiguous problems and AI opportunities into clear product strategies, experiments, and roadmaps.
• Deeply understand customer workflows, pain points, and AI needs—through user research, data analysis, and competitive insights.
• Collaborate with the Dropbox AI/ML and Platform teams to ensure scalable, privacy-respecting, and performant AI implementations.
• Be a thought leader in the org—coaching other PMs, contributing to product-wide strategy, and influencing AI direction across Dropbox.
• Define success metrics and deliver measurable impact through rigorous experimentation and iteration.

Requirements

• 10+ years of product management experience, including 3+ years in a Staff+ or Principal PM role.
• Proven success in building and launching complex, AI-powered products at scale—ideally in productivity, SaaS, or consumer software.
• Strong technical fluency; you can discuss models, embeddings, and inference with AI engineers and understand constraints/opportunities.
• Exceptional strategic thinking, with the ability to prioritize among competing opportunities and drive alignment across functions.
• Experience with LLMs (e.g., GPT, Claude, Gemini), retrieval-augmented generation (RAG), or similar technologies is highly desirable.
• Excellent communication skills, with the ability to influence at all levels, from ICs to C-level.
• Passion for the future of work and a deep empathy for Dropbox’s user base.

Preferred Qualifications

• Background in AI/ML, NLP, or data science.
• Experience working on assistants, chatbots, or productivity-enhancing tools.
• Familiarity with privacy, security, and ethical considerations in AI product development.

Compensation

US Zone 1$306,000—$414,000 USDUS Zone 2$275,400—$372,600 USDUS Zone 3$244,800—$331,200 USD

The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation.  We target most new hire offers between the minimum up to the middle of the range.

Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:

• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
• US Zone 3: All other US locations

Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage
• 401(k) plan with a generous company match and immediate vesting
• Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance
• Business Travel Protection: Travel medical and accident insurance
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
• Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
• Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work
• Quarterly Cell phone and internet allowance
• Mental health and wellness benefits
• Disability and neurodivergence support benefits

Additional benefit details are available upon request.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.