Senior Legal Program Manager

Job Description:

Senior Legal Program Manager

We’re hiring a Senior Legal Program Manager to increase the Legal team’s velocity, visibility, and impact across the business. This is a high-trust, high-autonomy role reporting directly to the General Counsel, ideal for a systems-minded builder-operator who thrives in fast-paced environments. You’ll lead and evolve key operational programs across contracts, equity, legal tools, and intake—while serving as the team’s point of connection to Finance, HR, and GTM Operations. Your work will shape legal infrastructure, streamline execution, and provide the GC with the reporting and insights needed to interface with executive leadership and the Board of Directors.
What You’ll Do
Program & Process Ownership

• Own end-to-end contract operations—including intake, triage, lifecycle management, and reporting
• Build and optimize legal systems (e.g., CLM, eSignature, legal intake) to drive transparency and efficiency
• Implement cross-functional automation and standardization across legal-adjacent tools and workflows

Equity Administration

• Manage equity operations in partnership with Finance and outside counsel—owning accuracy in Carta, supporting board consents, and ensuring audit readiness
• Translate equity processes into scalable workflows aligned with private equity governance standards

Strategic Operations & Reporting

• Develop dashboards and metrics that measure legal performance (cycle time, equity throughput, intake trends)
• Lead operational initiatives including playbook refreshes, tool rollouts, and knowledgebase expansion
• Identify bottlenecks and proactively design solutions that align legal operations with company goals

Cross-Functional Enablement

• Act as a first-line legal liaison to GTM Operations, Finance and the People teams
• Drive clarity around legal touchpoints and process ownership across the business
• Train internal teams and support adoption of legal tooling and self-service resources

What We’re Looking For

• 6–9 years in legal operations, paralegal, or program/project management roles at high-growth companies
• Deep experience managing legal and commercial workflows at scale, including cross-functional coordination
• Prior ownership of equity administration and corporate governance workflows in a private equity environment
• Strong project management capabilities; certifications (e.g., PMP, Lean Six Sigma) a plus
• Confident communicator with strong organizational and problem-solving skills
• SaaS or B2B tech company experience strongly preferred

The expected base pay range for this role is $110,000 - $150,000.
Compensation offered will be based on a variety of factors including qualifications, experience, and skills. We are committed to pay equity and regularly review compensation practices in line with the market and our compensation philosophy.

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.