Senior Director, SAT Suite Program Instructional Design and Training

Job Description:

About the Team  

The College Readiness Assessments ("CRA") division is a team of mission-driven people who deliver the SAT Suite of Assessments (SAT, PSAT/NMSQT, PSAT10, and PSAT 8/9) to millions of students across the world each year to help open their paths to life after high school. The SAT Suite connects students to a wide range of post-high school opportunities, including scholarships, careers, and colleges and universities. In 2023, we retired the use of paper/pencil testing and are now a fully digital SAT Suite offering an assessment that is easier to give, easier to take, more secure, and more relevant.    

The SAT Suite Program Information team ensures students and educators have an excellent experience with the SAT Suite of Assessments by developing engaging, clear, and accurate content to guide test administrations. By creating digital learning programs, web content, emails, and web-ready instructional manuals and guides, we help educators administer our assessments effectively. This ensures that over 6.5 million students and thousands of testing staff have the information they need to be successful before, during, and after test day. 

About the Opportunity   

As the Sr. Director, SAT Suite Instructional Design and Training, you apply your expertise in digital learning to envision and deliver comprehensive, modern, and engaging training programs that equip external audiences to effectively administer and support the SAT Suite of Assessments. You assess learner needs and lead a team in developing targeted, high-quality training content across a range of products, topics, and audiences—leveraging the latest instructional design methodologies and technologies. You will reimagine the current approach to streamline the learner experience, reducing the time external users take to complete training artifacts and the time internal builders take to create them. You will achieve this by reshaping the content strategy and artifacts and by strategically incorporating AI and other technologies into the development process. You work with other leaders across the organization to ensure that trainings meet the needs of our constituents including state departments of education, district and school leaders and educators, and work closely with Operations and Technology divisions to ensure that training content seamlessly blend with organization-wide Learning Management System (LMS) and infrastructure. 

This role will report to the Executive Director, SAT Suite Program Information.

In this role, you will:  

Establish Digital Learning Strategy (20%) 

• Continuously evaluate and integrate proven and emerging instructional design approaches and technologies to deliver best-in-class digital learning experiences for K–12 educators and professionals. 

• Leverage SAT Suite user data to uncover pain points, surface actionable insights, and identify strategic opportunities to enhance the effectiveness and impact of digital training experiences. 

• Use data to set overall strategy for providing engaging, interactive, targeted, and efficient digital learning to external testing staff who administer the SAT Suite and internal staff who support them. 

• Research and incorporate technological solutions, including AI, to increase speed and flexibility of training development process. 

Manage Team in Executing Strategy (60%) 

• Manage team in the planning, development and execution of SAT Suite training programs. 

• Establish instructional design protocols and guidelines to be used by your team to create digital learning lessons, including scripts, graphic elements, interactive experiences, and assessments, and ensure compliance. 

• Establish and manage process for intake and prioritization requests for new training offerings or variations from College Board divisions and external users. 

• Evaluate training effectiveness and user feedback to continuously refine strategy, optimize design guidelines, and enhance overall learning outcomes. 

Improve and Evolve Content (20%) 

• As a digital learning expert, collaborate with Executive Director and other internal stakeholders to contribute to a unified user learning journey for testing staff that includes coordinated and effective deployment of online training, informational web content, publications, emails and other resources. Adjust digital learning approach to blend seamlessly with overall learner journey. 

• Represent SAT Suite division and user needs in College Board cross-program initiatives related to testing staff and K-12 user experiences and knowledge management infrastructure and delivery. 

• Ensure team’s strategy and artifacts are compatible with organization’s LMS and broader knowledge management infrastructure. Represent our division in communicating needs and updates for LMS and internal processes. 

About You  

You have:  

• Expertise in digital learning with 5-10 years designing digital training programs and 5+ years managing a team to deliver same. Experience providing digital learning to K-12 educators is preferred but not required. 

• Outstanding knowledge of emerging trends and best practice in digital learning. 

• Proven ability to set vision and direction then manage others to meet aligned goals and metrics. 

• Expertise in authoring and publishing systems, including Articulate Storyline 360, Adobe Captivate, and SCORM Cloud to create multimedia solutions is required. 

• Proven capabilities to develop complex learning materials, including simulations, JavaScript extensions, and multimedia. 

• Expertise in instructional technologies is required; operational experience with LMS technologies and capability to maintain expertise with emerging technologies and standards, xAPI, and cmi5. 

• Experience with implementing ADA Section 508/WCAG accessibility requirements in training programs. 

• Adept problem-solving skills, including using data to inform decisions and actions. 

• Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person to groups of 15 or more. 

• Proven ability to build relationships and influence others to action. 

• A passion for supporting educational and career opportunities for millions of students. 

• Excellent PowerPoint, Word, and Excel skills. 

• The ability to travel 4-6 times a year to College Board offices or on behalf of College Board business. 

• Authorization to work in the United States. 

About Our Process   

• Application review will begin immediately and will continue until the position is filled. 

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. 

Our approach to Compensation 

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees fairly in relation to each other, their qualifications, their impact, and the relevant market. 

The hiring range for a new employee in this position is $104,000 to $175,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary. 

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria. 

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process. 

What makes College Board an Employer of Choice 

College Board is motivated and positioned to positively impact the educational and career trajectories of millions of students a year, our culture is pivotal to our ability to fulfill this mission. 

Our culture is grounded in our Operating Principles and Manager Expectations that create the conditions for employees to do their best work while living their best lives. Our Operating Principles guide how we interact with each other, translating what we value and believe into concrete actions that allow us to pursue our mission and purpose. Candidates should expect to hear more about our Operating Principles throughout the interview process. 

• Prioritize and Simplify 

• Say and Receive 

• Go for Greatness 

• Lead as One College Board 

In addition to modeling the Operating Principles, managers at College Board are also responsible for ensuring their team can live out the Operating Principles and delivering on four Manager Expectations. Candidates applying for management roles will hear more about these expectations throughout the interview process: 

• Ensure Strategic Alignment 

• Hire Top Talent 

• Optimize Performance 

• Unlock Potential 

In addition to offering a strong culture, College Board offers its employees fantastic benefits including:  

• A comprehensive package that supports the well-being of employees and their families and promotes education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more. 

• Recognition of exceptional performance through annual bonuses, opportunities for merit and market raises, and opportunities for promotion based on increased scope of responsibility and outcomes. 

• Annual matching contributions (up to 10% of your annual salary) towards TIAA retirement plans. 

• A job that matters, a team that cares, and a place to learn, innovate and thrive. 

• The ability to work in a remote or hybrid environment. Most roles, unless designated, have the option to be remote or hybrid if they live close to College Board offices. Hybrid employees go into offices every Tuesday and Wednesday. 

• Learning and growth opportunities: we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.