Senior Director, Performance Creative Accounts

Job Description:

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Senior Director, Creative Accounts
Location: Remote in US 

About the Role

Monks is looking to expand our creative service capabilities by hiring a full-time Senior Director of Creative Accounts. Reporting to the Group Director of Performance Creative, you will be a trailblazer helping to build the creative offering for a top performance marketing agency. You will partner with clients and our in-house team to develop creative that drives results. We are looking for someone who thrives in building client relationships, management of a quickly growing team, and the drive to deliver top-performing creative for our clients.

Responsibilities:

You’ll be responsible for growing and leading our Creative Account Services team, both from a client-facing and internal perspective. We are looking for someone with a passion for paid media creative who wants to join a fast-growing, fun digital agency that is hyper-focused on client performance and ROI. You’ll be working at the intersection of online advertising execution and fast start up growth. The ideal candidate is confident in their ability to drive improvements in account performance via creative, but also to manage and develop some of our awesome talent.

• Serve as the main point of contact and client team lead for 1-2 of our largest creative accounts, and sponsor of your direct reports’ clients.
• Build, manage, and maintain client relationships
• Revenue & retention responsibilities for your accounts and your direct reports’ accounts
• Drive overall account strategy and planning in collaboration with strategists and project managers
• Able to build a narrative around creative performance drivers and next steps
• Identify pain points and opportunities to evolve our service offering and how we work with clients, and put into action
• Familiar with sensitive advertising groups such as cryptocurrency or healthcare
• Management of our creative account services team, including producers, account leads and project managers
• Excitement and drive to grow a team
• Interest in internal operations and the inner works of a team that make it run smoothly and efficiently

About You

The essentials:

• 8+ years experience with leading either creative or paid media accounts, preferably at a performance-focused agency. At least 6 years of client-facing experience
• 6+ years of management experience with teams of 3+
• In-depth knowledge of paid media creative trends and best practices
• Experience owning the hiring process, onboarding and conducting performance reviews for direct reports
• Ability to handle tough client conversations and drive upsells + renewals
• Ideally has experience with both B2B and B2C clients
• 4 year college degree in a relevant field or equivalent work experience

Not a must, but a plus:

• Experience with pricing, scoping and staffing
• Pitching experience

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

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What We Offer

Benefits

• Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network 
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range$139,000—$160,000 USD

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.