Senior BizOps Engineer
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Texas, TX, US
Company:
Mastercard is a global technology company in the payments industry, helping build a sustainable economy with secure and accessible transactions.
Summary:
The Senior BizOps Engineer will support CI/CD pipelines and lead DevOps automation best practices at Mastercard. Candidates should have experience with configuration management, scripting, and cloud-based applications.
Requirements:
Experience: Hands-on experience in configuration management tools (Chef, Ansible), Experience with CI/CD tools, Proficiency in scripting languages (Python, Groovy, Shell), Knowledge of Java-based applications on cloud platforms (PCF, AWS), Familiarity with monitoring tools (Splunk, Dynatrace), Strong SQL knowledge, exposure to Oracle/Postgres Database, Experience with messaging platforms (Axon, Broker, Kafka)
Job Description:
Role & Responsibilities:
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews and maintain services once they are live by measuring and monitoring availability, latency and overall system health.
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
- Minimizes application development costs by providing guidance and leadership to application development teams and ensuring sound execution throughout the system development life cycle.
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
- Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
- Must have strong hands-on experience in configuration management tools (Chef, Ansible), CI/CD tools and Scripting languages (Python, Groovy, Shell etc.).
- Must have sound knowledge of supporting java-based applications running on PCF, AWS, or any similar cloud platform and must have exposure to monitoring tools (like Splunk & Dynatrace). Must have strong SQL knowledge and with exposure working on Oracle or Postgres Database. Good to have some knowledge of supporting applications using any messaging platform (Axon, Broker, Kafka etc.)
About you
- Practice sustainable incident response and blameless post-mortems.
- Fast Troubleshooting skills needed.
- Strong ITSM knowledge is preferred.
- Excellent communication and stakeholder management skills is preferred.
- Should be a fast learner and motivated with the ability to work independently.
- Share knowledge and mentor junior resources
