Senior Associate, Business Operations

Job Description:

Jerry is looking for a Senior Associate, Business Operations to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Senior Associate, Business Operations, you will play a key role in championing data-driven decisions across the company, with a focus on optimizing growth channels such as partnerships, marketing, and automation. Reporting directly to the Director of BizOps & Analytics, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.

Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.

How you will make an impact:

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies

• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies

• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth

• Identify opportunities to automate manual processes and optimize operational efficiency

Preferred experience:

• 2-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations

• High level of comfort with SQL and/or running complex data analysis

Who you are:

• You have a framework for problem solving and live by first principles

• You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite

• You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.