Security Operations Analyst

Job Description:

The Information Security Analyst functions as a member of the Security Support and Identity Access Management team and interacts with technical and business units to plan and implement information security solutions and support information security incidents. This role requires strong teamwork and initiative, along with the ability to build and maintain relationships across technical and business units. Excellent communication skills are essential.

Objectives of this Role

• Protect the integrity and confidentiality of HUB data and infrastructure while enabling business functionality in all systems and environments by supporting applicable security solutions.
• Lead incident response activities and provide timely response to security incidents and alerts generated by security tools or the SOC.
• Assist in improving processes, identify efficiencies, and recommend solution enhancements to improve service level delivery.
• Contribute to “Continuous Improvement and Posture Management” efforts, in respect to HUB’s information security tooling and systems.
• Support the HUB Information Security Governance & Compliance team as needed during risk assessments, internal and external Information Security Audits, and Vendor reviews.
• Champion vulnerability remediation efforts and act as a liaison to IT and application owners for patch management.
• Gather and report on key organizational information security metrics.
• Other duties as assigned.

Daily and Monthly Responsibilities

• Provide Level II Support for incident and request tickets escalated from other technical teams.
• Communicate with stakeholders to assist remediation efforts.
• Lead / Assist in root-cause analysis for security incidents events leading to resolution.
• Contribute to weekly and monthly posture and response operations reporting.
• Be responsible for analysis and recommendation of upgrades, changes, implementation specific to the support and scaling of HUB’s security operations.

Skills and Qualifications

• Bachelor's degree in discipline appropriate to assignment or an equivalent combination of education and experience.
• Related certifications (e.g., GSEC, CISSP, AWS) preferred.
• At least 2 years’ experience in an Information Security role or 3 years’ experience in an IT engineering capacity with progressively difficult responsibilities.
• 2+ years of experience with cloud infrastructure and O365 services and technology.
• Experience working with and managing Active Directory / MS Entra ID.
• Experience with SOAR (Security Orchestration, Automation, and response).
• Experience with vulnerability assessment and patch management practices.
• Experience with KQL and SPL or other Query Languages.
• Knowledge of industry security standards, guidelines, and regulatory/compliance requirements related to information security such as ISO 27001, NIST 800-53, SOC2, PCI, SOX, etc.
• Knowledge of Windows Event and network device logging.
• Knowledge of networking protocols and concepts including TCP, DNS, DHCP, Firewalls, VPN, and Web proxies.
• Understanding of email transmission, routing, and authentication concepts including, SMTP, SPF, DKIM and DMARC.
• Demonstrated incident response experience including dealing with malware and endpoint anti-virus and detection and response solutions.
• Excellent Prioritization, decision making, critical thinking, communication skills.
• Ability to coordinate and perform multiple tasks/projects simultaneously, balancing priorities and deliverables.
• High flexibility, including willingness to travel up to 10% of working time.