Seasonal Sales/Telesales Associate- Remote (US only)
Apply NowLocation:
US
Company:
Sutherland
Summary:
The applicant will deliver exceptional customer service while identifying sales opportunities in a remote setting. Applicants need to have customer service experience, strong communication skills, and a high school diploma or GED.
Requirements:
Hard Skills: customer service, upselling, cross-selling, record keeping, communication, problem-solving
Credentials: high school diploma or GED
Experience: 2+ years of customer service experience preferred (call center experience a plus)
Job Description:
Job Description
As a Sales/Telesales Associate, you’ll work with existing clients to provide expert support while identifying opportunities to offer additional products or services that meet their needs. You’ll be part of a professional, performance-driven environment that values ownership, service, and continuous learning.
- Up to $20/hour pay
- Monthly incentives and recognition programs
- Career growth: 80% of our frontline leaders are promoted from within
- Work-from-home flexibility
- Company-provided equipment
Key Responsibilities:
- Deliver professional and courteous service via phone, email, or web inquiries
- Resolve client requests and maintain strong relationships that support retention
- Identify opportunities for upselling and cross-selling
- Collaborate with team members and leadership to support customers throughout the full policy cycle
- Troubleshoot escalated service, billing, and claims issues
- Document interactions and maintain accurate records in internal systems
- Stay informed on industry trends and recommend solutions based on client needs
- Support and mentor junior colleagues when needed
