Salesforce Technical Account Manager

Job Description:

Curious About What’s Next? So Are We. 

We’re currently connecting with standout candidates for an upcoming opportunity with our client, Delegate, a forward-thinking, client-driven team of Salesforce experts.

We’re in the early stages of recruiting for a Technical Account Manager role, and we’d love to start the conversation with you. This future leader will blend technical know-how with relationship-building skills to drive client success, oversee project delivery, and help accounts thrive, always leading with Delegate’s core values of ownership, service, and joy. 

Ownership. We take pride in our work. Our pursuit of excellence is about more than results—it’s about how we show up every day—with passion, selflessness, and courage, not entitlement, ego, or fear.

Service. We aspire to provide a level of service that borders on unreasonable—anticipating needs, guiding others, and driving momentum with focus and care.

Joy. We embrace the process over outcomes, staying true to ourselves and focusing on what we can control. We understand that being in the arena—facing pressure and struggle—is a privilege.

Role Overview

Engagement Management & Client Experience. Act as a trusted strategic partner by owning a portfolio of client relationships and delivering a high-touch, values-driven experience. Lead with service excellence by building and executing account plans, proactively communicating, and addressing client needs with care and urgency. As the primary point of contact, you’ll guide clients through challenges and opportunities, while also serving as a key internal resource, supporting team members through relationship management and client escalations.

Deep Understanding & Value Alignment. Develop deep empathy for client stakeholders to understand their unique perspectives and design meaningful, value-driven experiences. Collaborate with teammates to build strategic roadmaps and project plans that align with client goals and deliver measurable impact. Leverage a holistic understanding of each client’s business to offer thoughtful recommendations, while identifying opportunities to grow existing accounts and contribute to new business development.

Delivery Oversight & Execution. Own the success of each project by ensuring on-time, high-quality delivery and doing what it takes to achieve impactful outcomes. Drive execution through detailed project planning, iterative releases, and coordinated teamwork. Act as the central communication hub for both clients and internal teams, managing sprints, updates, risks, and expectations with clarity and consistency. When needed, step in to provide temporary service coverage and maintain continuity for portfolio clients.

Service Excellence & Practice Development. Contribute to company-wide service quality by helping define and uphold delivery standards that ensure excellence across every engagement. Support high-quality outcomes by reviewing deliverables as needed and capturing standout work, success stories, and case studies for our shared knowledge base. Actively support team growth by providing performance feedback that fosters continuous learning and development.

If this sounds like your kind of challenge, let’s talk—your next big move might be in the making.

Why Choose Us

At Delegate, we support our employees both professionally and personally. As a fully remote company, we value our team by offering a comprehensive benefits package designed to enhance well-being and fulfillment. This includes unlimited time off, generous contributions to medical, dental, and vision plans, flexible spending accounts, HSA and dependent care options, group life/AD&D insurance with an optional buy-up, a 401(k) plan, and short- and long-term disability coverage.

For more details, click the link below.

Benefits Overview

Delegate has retained Atomus Partners for this search. Emails from our team may come from @atomuspartners.com. 

No recruiting agencies.