Salesforce Architect

Job Description:

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

As a Salesforce Architect, you’ll lead development and testing, and assist with the architecture and design of the Salesforce application and integrations. Your goal is to understand and prioritize requests from cross-functional teams such as Sales, Marketing, Customer Success, Product, Finance, and Legal to set expectations and efficiently implement solutions. In addition, this role will handle the data integrity within our Salesforce instance and its connected applications.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Scope and build new processes to support our business partners in Sales, Marketing, and Accounting within the Salesforce platform and tools that integrate with Salesforce
• Work closely with the Salesforce Developers on Development Operations, ensuring that work is tracked, tested, and moved between environments and on schedule for each project and release
• Participate in UAT testing and troubleshooting in conjunction with the rest of the admin and regional sales operations teams
• Respond to inbound questions and requests from the field and troubleshoot errors that users experience while also continuously thinking about ways to improve our systems to minimize confusion and errors
• Lead all aspects of data quality within Salesforce by understanding the procedures that update our customer data
• Own Salesforce roles, profiles, sharing rules, lead routing rules, and public groups
• Drive Salesforce adoption and optimize the user experience while maintaining documentation of how our systems are configured

We'd love to hear from you if you have:

• 5+ years of experience as a Salesforce Systems Administrator in a similar environment
• Deep understanding of the Salesforce platform and how it can integrate with other tools, along with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes
• Demonstrated ability to understand and articulate complex requirements and communicate them to both developers and stakeholders
• Outstanding ability to maintain Salesforce documentation and communicate at all levels of the organization
• Strong data management abilities including use of excel for data management and Salesforce Dataloader for updates

While not required, it’s an added plus if you also have:

• Familiarity with a SaaS Go-To-Market business model
• Previous experience working in a SCRUM or agile environment
• Salesforce certifications
• Basic understanding of SQL/SOQL

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range (SF/NY Hub):

$149,000 - $288,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.