Sales Manager – Custom Install Audio Video Specialty Dealers

Job Description:

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

The Sales Manager will be responsible for managing and expanding the Custom Install (CI) AVS (Audio Video Specialty) Dealer base to maximize revenue attainment of Samsung TV, AV, and Commercial Display products specifically with an assigned Key dealer portfolio. This role will report to the Director of Sales-Custom Install and will include AVS accounts across various platforms including, AVS, Hybrid CI Dealer/Retail, Retail Specialty Dealers, Pro- AV Dealers, etc. Working together with Sales Leadership, the tasks of this position is driving sales initiatives of both Home Entertainment (HE Residential) and Display Solutions (Commercial) product lines to the CI AVS Dealer base. As the Sales Manager for CI AVS Dealers, this Sales Manager will oversee all assigned AVS Dealer revenue attainment and growth, responsible for ATS and product opportunity placement with these accounts, analyse and organize data reporting, and be accountable to management. Key to the success in this role includes business planning, expand sell-in/sell-through activities, develop sales growth strategies, execute sales promotional planning, and frequent business updating and reporting. Role also involves sales and marketing program development, execution and audit.

Role and Responsibilities

• Sales Manager responsible for assigned portfolio of Custom Install Audio Video Specialty Dealers include maintaining the integrity of the consumer and commercial division strategies, implementation and execution of sales and marketing programs, and attaining the sales goals for the assigned segment. Position is responsible for engaging with all levels of the organization, both internal and external, and within Custom Install channel.
• Monthly/annual sales plan achievement.
• Monthly ATS and sell-thru planning with.
• Overall segment strategy implementation; execution of Samsung brand, support of all sales and marketing objectives.
• Daily customer contact; maintaining current and developing new opportunities.
• Management of sell-in and sell-through sales activities.
• Administration of sales orders, program execution and validation, and channel communication.
• Organize reporting for management review.
• Monthly travel throughout territory.
• Organize, prepare and present executive summaries/ quarterly business review meetings.
• Collaborate with sales managers, product marketing and supply chain teams.
• Execution of Assigned Special Projects as needed to drive overall sales performance.
• Customer problem resolution.
• Monthly and rolling detailed segment analytics; TAM, sales results.
• Support (and attend) distributor and industry events.

Skills and Qualifications

The candidate should possess relevant experience in Consumer and /or Commercial AV products, AV Dealer and Distribution channels, and understanding of strategic sales collaboration within a distribution fed sales organization. Ideal candidates will have experience with an established CE/IT brand, and understanding of AV solution sales channels and two-step go-to-market strategies. The candidate should be able to demonstrate excellent interpersonal and client management skills, and be proficient in business management systems, along with MS Office products including Excel, PowerPoint and Word. This position may require flexible working hours beyond normal schedule including up to 40%+ travel for customer visits, events and industry trade events.

Background/Experience:

• 5+ years of previous relatable Customer Install Channel Manufacturer Sales experience, Consumer Electronics or IT account management experience, and/or experience in CE Distribution where advanced data analytics skills, organizational skills, decision making abilities, taking initiative, and timely follow-up were critical to driving business results
• Ability to communicate with all levels of an organization both internally and externally
• Experience with large partners/portfolio in excess of $20M
• Ability to travel within the US up to 40% of the time
• Advanced PowerPoint skills and outstanding presentation and sales skills
• Advanced Excel skills (pivot tables, v-look ups, and data analysis)

Necessary Skills:

• The ability to identify, plan, organize, and prioritize business plans and programs, and achieve sales performance objectives within established time frames and requirements.
• Ability to make professional sales and business presentations in writing, through email, reports, or orally, including business and technical matters as needed, along with developing business relationships with both internal teams and external customers. The ideal candidate has established experience with sales management of Consumer Electronics /IT brands and markets, dealer and/or distribution channels, and an understanding of AV solution sales.