Sales Engineer
Apply NowLocation:
US
Company:
Surgimate is an enterprise SaaS company focused on enhancing surgical coordination in healthcare practices.
Summary:
The Sales Engineer will support pre-sales by facilitating workflow assessments and demonstrating solutions. Candidates should have SaaS experience, particularly in healthcare technology.
Requirements:
Hard Skills: Technical fluency in SaaS technology, Ability to articulate platform capabilities and integration mechanics, Experience developing scalable documentation and pre-sales assets
Experience: 3+ years in a Sales Engineer, Solutions Consultant, or Implementation Consultant role within a SaaS environment, Experience with healthcare technology, medical practice operations, or surgical workflow solutions, Familiarity with APIs, HL7/FHIR, and EMR/EHR systems (e.g., Epic, Cerner, Athenahealth)
Job Description:
We’re seeking a Sales Engineer to join our growing team and play a critical role in the pre-sales process across our three healthcare SaaS business units. This individual will act as the technical expert throughout the sales cycle — helping articulate product capabilities, guide solution design, and ensure seamless handoffs to our implementation and client success teams.
You are a solutions-oriented communicator with a strong grasp of SaaS technology and healthcare operations. You bring a consultative approach to sales engagements, are adept at translating requirements into solutions, and excel in both customer-facing and technical environments.
What you'll do
Customer Discovery & Solution Design
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Lead Business/Workflow Process Assessments (BPAs) with prospective clients to uncover workflow gaps and opportunities
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Develop tailored solution presentations and product demos that speak to the clinical, operational, and IT stakeholders
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Translate complex requirements into scalable, implementable system configurations
Pre-Sales & Implementation Collaboration
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Partner with Account Executives to provide technical consultation during the sales cycle
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Own the technical handoff from Sales to Implementation, ensuring complete and accurate knowledge transfer
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Support Implementation Managers during configuration, testing, and go-live
Technical Expertise & Customer Enablement
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Serve as the technical subject matter expert for integrations, system capabilities, and data flows
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Consult on EMR/EHR integration options, API workflows, and custom configurations
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Document customer-specific requirements and provide input to internal knowledge bases and enablement tools
Cross-Functional Partnership
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Collaborate with Product to share market feedback and feature gaps
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Provide insights to Customer Success and Support for long-term customer outcomes
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Align with Marketing to support technical content development as needed
