Sales Enablement Manager

Job Description:

Job Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Support sales directors with finalist opportunities by developing and refining presentations—including building a baseline deck, updating messaging, and creating custom slides tailored to client segments and product alignment—with the goal of maximizing value for prospects and increasing the likelihood of winning new business.

• Ensure presentation and meeting best practices on both the marketing and sales side. Provide expertise with different meeting platforms (Teams, Zoom, Google Meet, and Webex), to assist market facing teams with presentation meetings.
• Understand the challenges, goals, and needs of Sales, Strategic Relations, and Client teams to create compelling presentations and tailored content that drive impact for specific use cases and customer segments.
• Interface between market-facing teams and Marketing to identify gaps and opportunities and help create compelling, segment-specific messaging, slides, and other sales collateral. 
• Work closely with Marketing to create relevant content for lead generation and with product management to stay updated on product roadmaps and upcoming releases.
• Manage multiple projects simultaneously and coordinate all meetings with presentation teams and sales directors, including kick off calls, deck assembly, dry runs, and any associated print requirements with production coordinator.
• Leverage tools to effectively streamline the sales processes, automate repetitive tasks, and empower the sales team to work more efficiently.
• Manage, maintain, and fine-tune slide library and other templated tools for sales presentations.
• At regular intervals, collect feedback from the sales and client teams to understand their changing requirements and challenges and use feedback to iterate and refine sales enablement programs.
• Monitor and analyze sales performance metrics to measure effectiveness and identify areas for improvement.

Supervisory Responsibilities

No supervisory responsibilities

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas

Computer Skills

Intermediate to advanced knowledge of MS Office / Word, Excel, Powerpoint, Visio and Outlook.

Experience with Salesforce or other CRM.

Certificates, Licenses, Registrations

None required

Other Skills and Abilities

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Mathematical Skills

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Language Skills

• Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

• Ability to write reports, business correspondence, and procedure manuals. 

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Composure

Decision Quality

Organizational Agility

Problem Solving

Customer Focus

Drive for Results

Peer Relations

Time Management

Dealing with Ambiguity

Learning on the Fly

Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required.  Work hours may be changed from time to time to meet the needs of the business.  Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position requires domestic travel of up to 10% of the time.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus