Sales Enablement Analyst, Post Sales (Entry Level)
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Chicago, IL, US
Company:
NielsenIQ is a leading consumer intelligence company that provides comprehensive insights into consumer buying behavior.
Summary:
As a Post-Sales Enablement Analyst, you will support the sales process, ensuring efficient opportunities and smooth customer experiences after contract closure. Applicants should be proficient in Microsoft Office, have analytical skills, and understand the sales cycle to thrive in a fast-paced environment.
Requirements:
Hard Skills: Proficiency in Microsoft Office (Excel) and Microsoft products, Experience with Microsoft Dynamics, Excellent critical thinking and analytical skills, Strong verbal and written communication skills, Ability to prioritize and execute tasks in high-pressure environments, Ability to collect and integrate information from multiple sources, Understanding of the sales cycle
Job Description:
Job Description
About this job
NielsenIQ is seeking a talented Post-Sales Enablement Analyst to play a key role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon close of contract. This role will work with cross functional teams (Sales, Finance, Customer Success, etc) to identify and manage the right mix of tools, and processes to move opportunities to recognized revenue faster. An ideal candidate is a proactive, deadline driven task manager. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success, and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data driven analysis to remove bottlenecks in late-stage sales cycle phases. The ideal candidate is detail oriented, possesses excellent communication, active listening and time management skills.
Responsibilities
- Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible; providing an expert level review of opportunities prior to approval, assisting with PO tracking and management, processing of orders, billing and coordinating with cross functional team members as applicable to ensure a stellar customer experience.
- Help drive the development, automation, governance, measurement, and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support.
- Partner closely with major business functions across the sales cycle including Customer Success, Finance, and Sales to resolve issues quickly.
- Drive compliance with company policies, business rules and revenue recognition principles.
- Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader(s) in a timely manner.
- Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders to improve efficiency across the sales cycle.
- Serve as an expert on internal sales processes from quote to cash to guide sellers on best practices and ensure adherence.
A little about you
Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter anxious to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.
Do you have the necessary skill set to be successful in this role?