Revenue Operations Associate
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US
Company:
LogicGate was founded to build a modern risk management platform that helps customers grow by transforming business risks into opportunities.
Summary:
The Revenue Operations Associate will support revenue teams by ensuring operational efficiency through various business processes. Applicants should have experience in operations in SaaS companies and proficiency in Salesforce and analytics tools.
Requirements:
Hard Skills: Sales Operations, Revenue Operations, Business Operations, Salesforce, Google Sheets, BI/Analytics tools
Experience: 1-3+ years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies
Job Description:
We're looking for a Revenue Operations Associate to help us maintain a foundation for excellence in support of our revenue teams to maximize their efficiency and effectiveness through system administration, deal desk support, ticketing, reporting, and other key business processes.
How you’ll spend your time:
- Cultivating and sustaining strong working relationships with pivotal business partners (e.g. Sales, Marketing, Customer Success, Legal, etc.) to help facilitate the support, review, and approval process for deals.
- Reviewing, routing, and completingΩa variety of quote and deal support requests with differing levels of complexity, while ensuring all required information/approvals are obtained and clearly documented in a timely fashion and are fully compliant with our internal policies.
- Champion the use of technology, tools, and processes to maintain the source(s) of truth of our sales, marketing and customer success data.
- Document and maintain training and enablement playbooks for all revenue processes and systems.
- Proactively search for areas to improve, streamline and scale using data, process and systems analyses that measurably impact company revenue.
- Develop and maintain reports/dashboards that answer the business questions asked by the executive team and the revenue organization.
- Work across a mix of proactive projects and reactive support for business stakeholders in Marketing, Sales, and Customer Success.
We get excited about you if you have:
- A strong internal locus of control; curious, independent, rigorous and proactive
- A spirited and creative “builder” mindset towards problem solving, with the intellectual curiosity and resourcefulness to tackle unfamiliar challenges independently
- 1-3+ years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies
- Solid understanding of Salesforce; Admin certification is strongly preferred
- Administration experience with best-in-class tech stack for SaaS companies (e.g. Salesloft, Gong, ZoomInfo, RingLead), with a desire to learn how to become an expert
- High proficiency in Google Sheets and BI/Analytics tools
- Understanding of key SaaS business metrics and how they are used in practice to manage the health of the business
- The ability to quickly learn and understand complex business processes, clearly illustrate pain points, and recommend thoughtful, independent solutions to improve those processes
- Ability to tell the story and present the results in a clear and interesting way
- Great communicator and can build relationships with a diverse set of stakeholders
- Excellent team player, and strong attention to details
The anticipated base salary range for the role is $80,000 - $115,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
Total Rewards
We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards aligned with our core values. Our total rewards are designed to support the unique needs of our employees both inside and outside of the workplace.
In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, 11 Annual Company Holidays, Summer and Winter Fridays, and Health Days, allowing you time to recharge and relax.
We are focused on and invested in career development and learning opportunities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.
Our Culture
We are committed to fostering an inclusive work environment where all employee differences are celebrated, their ideas matter, and everyone feels safe to bring their authentic selves to work.
We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster a culture of belonging.
LogicGate also believes strongly in giving back to the communities in which we live and work. We support our teams through this by offering volunteer hours as well as Company-wide charitable activities supporting organizations aligned with our core values.
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