Remote Customer Support Representative - Auto Glass Now
Apply NowLocation:
US
Company:
Auto Glass Now offers fast, friendly, and convenient auto glass services, being the second largest auto glass repairer in America.
Summary:
The Remote Customer Support Representative will assist customers through phone interactions, providing service and processing requests. Applicants need a sales background and strong communication skills.
Job Description:
JOB DESCRIPTION:
Remote Customer Support Representative – Experienced & Entry Level Positions Available!
Are you a people person? Do you love helping others? Motivated by results?
If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Sales Support Specialists
Experience is VALUED…
Experienced Sales support/Customer service specialists with 2 years’ sales and automotive industry experience can join our team right away at a competitive pay. Also, with added benefits from our commission plans in place*
…but no experience REQUIRED!
Some of our most successful Specialists joined our team as trainees with no experience at all, coming from different working backgrounds - including servers, retail employees, auto dealer account reps, or other customer-facing professionals!
What our Sales Support Specialists love about Auto Glass Now:
- Full-time position
- Competitive base pay rates
- PAID TIME OFF for full-time employees
- Health, Vision, & Dental Insurance
- 401(k) company match for all employees
- SAME DAY PAY available through myFlexPay
As a Driven Brands Auto Glass Sales Support Specialist, your job will be to:
- To make every customer want to use Auto Glass Now
- Create estimates, price quotes, and invoices for all customer’s glass needs
- Answer phones and return customer calls
- Provide excellent customer service
- Attention to detail
- Ensure accuracy when booking all appointments
- Input documentation on all calls and follow-up with callers as needed
- Confirm all customer information is correct before booking
- Be professional and have a positive attitude
All our Sales Support Specialists need to meet the following requirements:
- Must have a sales background for the experienced pay
- Must have a positive attitude and customer service
- Must have basic computer skills
- Must have strong communication skills
- Bilingual (Spanish) proficiency is a plus!
- Prior phone or call center experience is a plus!
- Home Internet
- Must have open availability including Holidays and weekends
- Comfortable working a fast-paced environment
