Remote Customer Support at Health/Wellness Company
Apply NowLocation:
US
Company:
Farmers Juice is a health and wellness company focused on delivering fresh juice products.
Summary:
The applicant will provide customer support by answering calls, resolving issues, and ensuring customer satisfaction. A background in customer service or related fields is required.
Requirements:
Experience: customer service, healthcare, retail, admin
Job Description:
Description
Location: Remote
Compensation: $15 / hour (Independent Contractor)
Schedule: Part-time or full-time (20–40 hours/week)
Job Description:
Farmers Juice (farmersjuice.com) is looking for someone who’s kind, warm, and genuinely enjoys helping people feel heard, supported, and cared for. You’ll be the friendly voice our customers reach when they need help — whether that’s tracking a delivery, fixing an order, or just understanding what makes our juices special. If you're a clear communicator who thrives on solving problems with heart and clarity, we’d love to hear from you.
What You’ll Do
- Answer inbound and warmth customer calls with warmth, clarity, and calm
- Solve order, delivery, and product-related issues quickly and kindly
- Leave customers with a “wow, that was easy and helpful” feeling
- Communicate with our internal team for escalations or feedback loops
- Track calls, resolutions, and callback needs using tools like Aircall and Google Sheets
