Remote Claims Adjuster - Bilingual (Spanish)
Apply NowLocation:
Plantation, FL, US
Company:
Responsive Auto Insurance Company is a leading provider of personal auto insurance in Florida, founded in 2007.
Summary:
The Claims Adjuster handles claims from start to finish, guiding customers through the process. Applicants need a Bachelor's degree or high school diploma with relevant experience, a Florida 6-20 All Lines Adjuster License, and fluency in Spanish and English.
Requirements:
Hard Skills: Strong analytical, problem-solving, communication skills, Proficiency in Microsoft Office
Credentials: bachelors-degree, high-school diploma
Experience: Customer-focused with experience in high-volume environments that require time management and attention to detail.
Job Description:
Location: Remote (HQ is Plantation, Florida)
Department: Claims
Schedule: Monday to Friday; flexibility for additional hours as needed.
Salary: Commensurate based on experience and qualifications
About Responsive
Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We collaborate with thousands of agents from the most respected insurance agencies to deliver world-class service and claims experiences. Responsive stands for making auto insurance simple, affordable, and hassle-free; a promise we deliver through innovation, feedback, and a commitment to excellence.
Why Join Responsive?
At Responsive, we’re committed to supporting our team with comprehensive benefits and a positive work environment, including:
- Employer-Paid Healthcare: Medical, dental, and vision plans with free preventative care.
- Retirement Savings: 401(k) with company match.
- Wellness Programs: Mental health support and wellness initiatives.
- Career Development: Training and growth opportunities in a collaborative environment.
What You’ll Do
As a Claims Adjuster, you’ll guide customers through the claims process with empathy and expertise. From investigating coverage to resolving disputes, you’ll handle claims from start to finish while maintaining strong relationships with customers and stakeholders. Responsibilities include:
- Investigating, evaluating, and resolving insurance claims.
- Reviewing policies to verify coverage and address coverage issues.
- Managing customer interactions with professionalism and accuracy.
- Responding to demands, requests, and questions with clear, well-documented communication.
- Collaborating with attorneys, medical providers, and other stakeholders.
- Maintaining detailed and timely records.
- Ensuring compliance with federal, state, and company regulations.
