Remote Afterhours Corporate Travel Sabre Agent (Part-Time)

Job Description:

Remote Afterhours Corporate Travel Sabre Agent (Part-Time)

We are seeking an experienced Corporate Travel Agent to join our afterhours Corporate Travel team part-time. In this role, you will manage domestic travel arrangements, including flights, hotels, and car rentals, while ensuring cost efficiency and outstanding service. Expertise in SABRE GDS and prior experience in Corporate Travel are key to thriving in this position.

This is a remote position, but candidates must reside within our territory.

Why AAA?

At AAA, we provide a reliable and supportive work environment with plenty of opportunities for career growth. Our competitive benefits package includes:

• The starting base compensation for this position is $15.78 to $30.26 hourly and shift differential depending upon schedule. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
• 8 Paid Holidays
• Paid time off to volunteer
• Tuition reimbursement
• 401(K) plan with company match up to 7%
• Complimentary AAA Premier Membership, offering discounts on our products and services.

Schedule Availability:

• The ideal candidate for this position must have flexibility to work on the weekend.
• The schedule will include Friday and Saturday or Friday, Saturday, and Sunday.
• The shifts available include Friday shift from 8PM-12AM EST with a flexible schedule for Saturday, and Sunday shift 8AM-4PM or 4PM-12AM EST.

As a part-time Corporate Travel Agent, your responsibilities will include:

• Fulfill domestic travel requests for airline, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed.
• Provide exceptional customer service by effectively communicating travel-related information.
• Utilize SABRE GDS to manage corporate travel bookings.
• Promote acceptance of fares, rates, and suppliers that align with client travel program policies.
• Maintain professional and courteous client relations by promptly responding to telephone and email communications.
• Stay informed of airline rules, regulations, and current affairs to accurately advise clients.
• Achieve individual and contractual service level goals related to telephone, quality, and productivity.

Qualifications:

• High school diploma or equivalent.
• At least 4 years of recent experience as a Travel Consultant within the last 6 years.
• Preferably 1+ year of international travel experience.
• Corporate Travel experience and proficiency in Sabre GDS are required.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: Customer Service

Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.