Side Hustles

Side Hustles For All

Salary Unstated

Relocation Specialist

Apply Now
Full-time Remote 10d ago

Location:

Richmond, VA, US

Company:

General Services Corp. has provided First Class Service since 1971, focusing on collaboration and open communication.

Summary:

The Relocation Specialist will communicate with prospective residents, providing information and scheduling appointments. Candidates need a high school diploma, two years of sales experience, and preferable property management experience.

Requirements:

Hard Skills: Sales-oriented, Good public relations, Professional, courteous telephone etiquette, Strong oral and written communication, Following up to closure, Ability to work well in a fast-paced, constantly changing environment., Working calmly under pressure., Ability to retain important information., Exercising good judgment, Proficient computer skills preferably in Microsoft Office, General office skills, Problem-Solving

Credentials: High School diploma or equivalent, College background preferred

Experience: Must have a sales background of at least 2 years, Experience working in a remote environment preferred, Property management experience preferred

Job Description:

Join our team at General Services Corporation, where we have provided First Class Service since 1971.  As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development.

At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds.

Responsibilities:

Communicate with prospective resident leads that are generated through various ILS, via phone, text, & email. Provide rental information about all GSC communities to each prospect based on their criteria, with the focus of scheduling appointments. Administrative duties as required. This is a work from home position - eligible only to candidates that live within 30 minutes of the Richmond corporate office.

  • Conduct all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company’s Customer Service Program and philosophy.
  • Adhere to all company policies and procedures.
  • Answer incoming calls (multi-line system).
  • Respond to emails received from various leads according to established procedure.
  • Coordinate appointments with prospects by the available appointment times in the Knock system.
  • Create guest cards in Knock by entering prospect data per applicable community.
  • Return missed calls in Callmax.
  • Provide Relocation Department Manager with accurate daily totals of calls, emails, and appointments scheduled, per property.
  • Reach or exceed Daily Conversion Rates (75%).
  • Meet all requirements of the Relocation Department Shoppers Report.
  • Keeps the Relocation Department Manager aware of concerns or inconsistencies in regard to policy, leasing, and customer service at the Property level.
  • Weekend work required.