PT Service Manager
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Houston, TX, US
Company:
Melrose Family Fashions & Home Goods operates retail stores providing fashion and home goods with a focus on quality customer service.
Summary:
The PT Service Manager will oversee store operations, ensuring customer service and staff productivity meet company standards. Candidates need at least 3 months of supervisory experience in retail.
Requirements:
Experience: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment.
Job Description:
Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.
Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.