Project Support Representative
Apply NowLocation:
Indianapolis, IN, US
Company:
Lowe's Companies, Inc. is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada.
Summary:
The applicant will review opportunities for project support and partner with customers and service providers to ensure project execution. Candidates must have a high school diploma/GED, relevant sales experience, and construction background, alongside communication and technical skills.
Requirements:
Hard Skills: verbal communication, written communication, presentation skills, working knowledge of blueprints, technical skills, basic computer skills, Microsoft Office
Credentials: High School or GED
Experience: 3-5 years’ relevant sales experience, 1-2 years’ construction experience with a strong sales background
Job Description:
Essential Functions:
•Reviews submitted opportunities for viability (including compliance review) and partners with account owners for concerns / clarity.
•Prepares for site walks by completing pre-call planners.
•Walks sites and identifies project scope, product needs, and installation service opportunities to include quantities, selections, scope, and job cadence for execution.
•Partners with Lowe’s Independent Service Providers to determine scope requirements / cost elements based on site walk.
•Evaluates the profitability and viability of customers’ request.
•Prepares comprehensive bid packet based on walk details, installer inputs, and final customer selections; present bid for signature and execution by account contact.
•Partners with LPR Virtual Support team, Installer, and customer to host a Pre-Construction conference to ensure ordering, deliveries, installation, and overall project scheduling is aligned and forecasted.
•Performs post-mortem conversations with key stakeholders for all opportunities to gather feedback – included opportunities won or lost.
•Leverages defined systems and processes to provide a best in class customer experience.
•Supports peers and leaders with other duties as assigned and required.
Minimum Requirements:
•High School or GED
•3-5 years’ relevant sales experience
•1-2 years’ construction experience with a strong sales background
•Must have a high level of verbal and written communication skills as well as presentation skills
•A working knowledge of blueprints and technical skills
•Basic computer skills with a working knowledge of Microsoft Office
