Project Manager - Hancock Software
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US
Company:
Banyan Software supports enterprise software companies through acquisition and growth, emphasizing lasting legacy and innovative management.
Summary:
The Project Manager will coordinate the rollout of Hancock Cloud, ensuring seamless customer deployment from start to finish. Applicants need excellent communication skills, the ability to document processes, and a proactive approach.
Job Description:
This employee will play a large role after a contract is signed and is responsible to lead the rollout of Hancock Cloud by coordinating with customers, Hancock management, development and IT. The position will encompass being involved from start to finish of new customer deployment. The Project Manager must be able to see projects through to the end in a seamless manner. You will be acting as a liaison and representative of Hancock Software with clients via Skype, GoToMeeting, Zoom or other conferencing technologies. The Project Manager will work and interact with various personnel from a customer’s organization in many capacities such as learning the requirements for product on-boarding. Communication to the Hancock management team is vital.
This employee will be one of the points of contact for all matters related to the guidance of new customers, management and staff. Assist or arrange all training needed for new users. Ensure that all contractual obligations are being met.
Duties/Responsibilities:
- Lead the rollout process for new customers
- Be able to outline and develop the rollout plan with clarity and fluidity
- Perform as a liaison between the customer and Hancock Software
- Ensure adherence to all contractual requirements
- Exceed all deadlines and budget requirements
- Be able to document processes clearly and concisely
- Be able to train new users on all aspects of the product
- Work with designers, developers and IT to ensure delivery of the expected features
- Test from a customer point of view to ensure quality and functionality
- Work with teams in India and China in the early morning or evening times
- Support ongoing customer needs after rollout is complete
Required Skills/Abilities:
- Ability to think critically, be proactive and be a self-starter
- Excellent communicator to customers, Hancock management and developers
- Be fluid in all job functions and can change as needed
- Follow-up and follow through on each portion of the project is essential
- Excellent communications skills including online meeting etiquette and email correspondences
What We Offer
- Competitive salary and attractive commission structure.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Opportunities for professional growth and development.
- Dynamic and supportive work environment.
- Flexible work arrangements.
How to Apply
If you are passionate about software sales and have a strong understanding of energy efficiency solutions, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.
Join us in transforming the way utilities manage their energy consumption with our innovative SaaS energy efficiency program management solutions!