Project Manager

Job Description:

Project Managers are chief responsible for facilitating an exceptionally high level of project execution for our clients. Specific job responsibilities include facilitation and execution of projects/surveys on schedule and within budget throughout a project lifecycle. You will build and maintain key relationships with our clients. This position involves daily interaction and coordination with both internal & external teams and requires excellent attention to detail and communication skills.

Job Duties:

• Responsible for the coordination and completion of successful projects.
• Owns all aspects of projects. Sets deadlines, assigns responsibilities, monitors and drives progress of project. Acts as single point of contact for the client throughout the project life-cycle.
• Build deep relationships with Forsta’s Surveys customers.
• Exemplify exceptional customer service skills by truly understanding customer requests and nurturing their accounts with the use of Forsta products.
• Provides continual updates to management regarding status of projects & accounts.
• Grow the business with existing customers.
• Manage customer projects from start of finish including writing proposals, full project execution, and project invoicing.
• Coordinate support from internal team and vendors.
• Daily interaction with customers, vendors, and internal departments via phone and email.
• Main point of contact for key accounts, providing solutions to support client needs in a timely manner, and driving the day-to-day business.
• Immerses self in clients' business: understanding their challenges, objectives, external economic environment, industries; also knows their business model, how it is performing and what success looks like.

Requirements:

• 3+ Years’ of Market Research project management experience.
• 4+ Years’ of project management experience
• Experience working in the Panel Field Management or Advertising industry is a plus.
• Must be able to multi-task and effectively manage all responsibilities attached.
• Previous experience working with Forsta Surveys (Decipher) platform is a plus.
• Account/Project Management experience is a plus.
• Salesforce, Teamwork, Jira, Slack experience is a plus.
• Professional demeanor, excellent written, and oral communication skills.
• Demonstrated track record of success in outstanding customer service.
• Capable of developing/maintaining long-term business partnerships with clients.

About You:

You are a highly motivated individual that works well in a team environment yet can work autonomously and take individual initiative. You have exceptional time management and multi-tasking skills. You are detail-oriented and well organized. You are results oriented – a driver of projects, gets things done, with a “can-do” attitude. This is a great opportunity to join a team of knowledgeable professionals.