Production Support Staff

Job Description:

ABOUT BUCKEYE BROADBAND

Buckeye Broadband is the leading provider of High-Speed Internet, Cable TV, and phone services in northwest Ohio and southeast Michigan. Our 600+ employees are committed to excellence and innovation, and are encouraged to volunteer in their local communities in which we live and provide service. Buckeye Broadband offers an inclusive total rewards package, which includes the following benefits for all full-time employees:

• Competitive Pay
• Comprehensive Health Benefits
• 401K Retirement Savings
• Paid Time Off
• Discounted Cable and Internet (Within Service Area)
• Career Development
• Wellness & Fitness Programs
• Community Involvement Opportunities

JOB SUMMARY

• The Production Support Staff is responsible for graphics, audio, and video of the BCSN productions or any other duties needed throughout productions.  Primary job function requires the employee to work independently using creativity and/or originality to contribute to production as needed.
• The Production Support Staff reports directly to the Operations Supervisors. While at events the activities of the Production Support Staff are led by the event Director.
• This position has no direct reports.
• The Production Support Staff will work as a member of a team, promoting a positive attitude and feeling of well-being towards co-workers.
• The Production Support Staff frequently interfaces with the following positions:  Production Manager, Operations Manager, Director/Producer, and Production Staff.

ESSENTIAL JOB FUNCTIONS

The Production Support Staff accountable for the following:

• Working out of a Mobile Production Unit – set and strike in a safe and orderly manner at every event;
• Using production equipment to produce TV quality games, shows, news announcements and in-house promotions;
• Driving on the job as needed to perform job duties;
• Performing equipment checks and notifying directors when equipment in the Production Unit needs repair;
• Organizing and delivering tapes/disks to appropriate locations;
• Accurately completing associated paperwork;
• Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety, at all times;
• Performing any miscellaneous department duties as needed.

JOB REQUIREMENTS

Education and Experience

• High School Diploma or equivalent – required
• Associate degree in communications or equivalent related work experience – preferred
• 1-year prior related work experience – preferred
• 1-year experience with sports production – preferred

Core Competencies

• Agile – Embraces change; adaptable and flexible; sense of urgency;
• Innovative – Uses critical thinking; Creativity; Continuous learning; Challenges the status quo;
• Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;
• Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict;
• Accountable – See it, Own it, Solve it, Do it; Hold each other accountable.

Skills

• High School Diploma or equivalent – required
• Associate degree in communications or equivalent related work experience – preferred
• 1-year prior related work experience – preferred
• 1-year experience with sports production – preferred

Other Requirements

• Background record that meets Company standards;
• Reliable means of transportation at all times;
• Present professional appearance and demeanor;
• Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so.
• Valid driver’s license and driving record that meets company standards at all times.

PHYSICAL DEMANDS

Walking, kneeling, standing, lifting (up to 75 pounds regularly), assembling scaffolding, stooping, climbing (stairs/scaffolding), sitting, driving, seeing (close, distant, color, depth perception, adjust focus), hearing, talking, using hands and fingers to grasp, hold, pick-up, use keyboard, drive, etc.

WORKING CONDITIONS

• The Production Support Staff is a non-exempt, contingent position, working on an as needed basis less than 20 hours per week, either daytime, evening or weekend hours
• The Production Support staff is required to be available a minimum of 3 days per week from noon to 10pm, including Fridays and Saturdays.
• The Production Support Staff reports to the actual event location.
• The Production Support Staff works in a Mobile Production Unit or at an onsite facility.
• The Production Support Staff is responsible for handling and using the Company’s equipment in an efficient and professional manner.
• The Production Support Staff is required to drive on the job as needed and is subject to regular MVR checks.  At all times, he/she must maintain a valid driver’s license and maintain a driving record that meets Company standards for an insurable driver. The Production Support Staff is subject to periodic MVR checks and will be required to give written approval upon request.
• Due to the Company’s need to provide consistently high-quality customer service and employee reinforcement training, the Company, as a standard practice, periodically monitors the crew performance, ability to complete the job and on-site behavior.
• The Company is a drug-free workplace.  All employees are required to adhere to the Company’s drug-free workplace programs and policies.  Pre-employment testing is mandatory along with random testing throughout continued employment.
• The duties assigned, the hours worked, and the status of this position is subject to change as the needs of the company changes.

Buckeye Broadband is an Equal Opportunity Employer (EOE)