Product Manager

Job Description:

As a Product Manager at Solace, you will be responsible for developing and executing product initiatives that drive positive customer perception, experience, and retention. You are a self-starter interested in working on a broad set of in-house initiatives and taking on significant direct ownership responsibility.

The Product Manager is responsible for supporting engineering, design and product management across Solace’s products.

This individual contributor role is for the ambitious, the curious and those who don't shy away from feedback. You will report directly to our Head of Product.

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

What You’ll Do

• Bring innovative Product ideas—and bring them to life.

• Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.

• Rapidly produce and launch concepts while laughing in the face of potential failure.

• Serve as the go-to liaison with cross-functional and creative partners. Define initiative-level roadmaps of supporting workstreams to ensure work delivers on goals and your deadlines are met.

• Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time. You’ll document decisions and action items and follow up with owners on commitments.

• Learn and become a guardian of the Solace brand and user expectations, upholding standards and best practices across every touchpoint.

What You Bring to the Table

• A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others.

• Comfort with ambiguity and a refined palate for controlled chaos.

• Unfettered creativity.

• Intuition on what it takes to create delightful, consumer-oriented experiences to not only acquire customers, but retain them.

• Great communication skills that help you work across departments to make marketing visions come to life.

• 3+ years of relevant experience in Consumer startups.

We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company.

This is a remote position. Applicants must be based in the United States.