Product Architect

Job Description:

We are seeking a strategic and systems-oriented Product Architect to join our Business Product Organization. In this role, you will be responsible for aligning complex workflows, designing event-driven architectures, and ensuring smooth end-to-end flow across our retail product offerings.

As a key player embedded in the business product team, you will collaborate closely with cross-functional stakeholders—product managers, engineers, CRM specialists, sales and operations teams—to define and optimize how our software supports core retail processes. Your work will ensure that system triggers, business logic, and integrations across the retail and CRM ecosystems are seamlessly aligned and scalable.

Key Responsibilities

• Workflow Design & Alignment
  Map and align business workflows across teams to ensure consistency and clarity in how retail products, customer data, and CRM touchpoints are connected and supported in the platform.
• Event Trigger Architecture
  Design and document robust event-driven triggers that power key retail and CRM interactions—such as customer actions, inventory updates, fulfillment events, and campaign automation.
• System Flow Support
  Ensure that critical flows across product, customer engagement, and reporting are architecturally sound and maintainable, with clear trigger points and system ownership.
• Cross-Functional Collaboration
  Work closely with Product, Engineering, CRM, and Operations teams to translate business requirements into scalable, technically feasible system designs.
• Documentation & Modeling
  Create and maintain system architecture diagrams, flowcharts, and process documentation that illustrate workflows, triggers, and data dependencies across the retail and CRM stack.
• Scalability & Reusability
  Develop architecture patterns that support reuse across different retail segments and CRM workflows, enabling faster iteration and product expansion.

Skills and Experience

• 5+ years of experience in product architecture, systems design, and product management within a software or SaaS environment
• Strong understanding of event-driven architectures, workflow orchestration, and retail software ecosystems
• Familiarity with automotive systems and data flows
• Demonstrated experience collaborating across business and technical teams to align complex processes
• Exceptional communication and documentation skills; ability to synthesize and articulate system logic for both technical and non-technical audiences
• Experience with utilizing Lucidchart, Confluence, Jira, and Figma tooling

Preferred Experience

• Background in retail operations, eCommerce, or B2C customer engagement
• Working knowledge of APIs, data integrations, and event streaming technologies
• Familiarity with data mapping, system dependencies, and downstream impact analysis

Perks and Benefits

• Competitive compensation and generous stock options
• 100% employer-paid top-of-the-line medical, dental and vision coverage
• Great benefits including unlimited PTO, parental leave and free snacks and beverages
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
• Work on the latest and coolest technologies – everything is home-grown and built ground-up
• A dynamic work environment with a strong sense of community and collaboration
• The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
• Exciting opportunities for career growth and development

Current Tekion Employees – Please apply via Greenhouse Internal Job Board

The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.

Base Salary Range

$127,575 - $170,100 USD

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

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