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Processor - Remote

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Full-time Remote 6d ago

Location:

Plano, TX, US

Company:

Benchmark Mortgage provides efficient loan solutions and exceptional customer service in the mortgage industry.

Summary:

The Processor will manage loan processing tasks and ensure compliance with underwriting requirements. The ideal candidate will have strong customer service skills and experience in processing loans.

Requirements:

Credentials: High school diploma or equivalent required, Some college preferred

Experience: Minimum three years’ experience processing government and Fannie Mae loans., Encompass experience a plus.

Job Description:

Position Overview:Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. Processors are an integral part of this by working as a bridge between the Loan Officer and Underwriter, handling processing tasks that range from loan set up to coordinating closing logistics. Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, and proven organizational skills.

Essential Functions of the Role:

  • Manage a pipeline of loan packages for the Loan Officer or Branch.
  • Review initial loan approval and work with the borrower to gather appropriate documentation.
  • Ensure all collected documentation meets required guidelines pertinent to the processing and underwriting of the loan.
  • Strive for on-time closing by completing all required pre-closing steps and submitting the loan file to underwriting.
  • Satisfy conditions when received from underwriting.
  • Communicate with applicants and business partners (Loan Officers, Production Partners, Underwriting, attorneys, title companies, etc.) regarding loan status.
  • Other duties as assigned.

Essential Knowledge/Skills/Abilities:

  • Customer-service oriented
  • Strong attention to detail
  • Ability to manage multiple deadlines in a fast-paced environment
  • Strong verbal and written communication skills
  • Excellent time management and prioritization skills
  • Ability to work across organizational boundaries
  • Strong problem-solving capabilities
  • Ability to analyze credit reports, income and asset documents
  • Experience with MS Office Suite

Experience Requirements:

  • Minimum three years’ experience processing government and Fannie Mae loans.
  • Encompass experience a plus.

Education/Licensing Requirements:

  • High school diploma or equivalent required. Some college preferred.

Working Conditions:

  • Fast-paced environment.
  • Requires normal vision (corrected) both close and distant.
  • Requires normal hearing levels (corrected).
  • Requires working at a desk to use a phone and computer for extended periods of time.
  • Requires sitting, bending.
  • Works effectively with frequent interruptions.
  • Lifting requirements of 10 lbs. occasionally.
  • Minimal travel <5%.

Along with a great culture and competitive pay, at Benchmark Mortgage our full-time employees are eligible for additional benefits including:

  • Medical, dental, and vision insurance
  • Short-term and long-term disability
  • 401(k) and Roth 401(k) plans with a Company match
  • Company-provided life insurance
  • 8 paid holidays
  • AND MORE!