People Operations Analyst

Job Description:

About Ramp

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. But we’re not just building features powered by AI. We’re building a platform where agents can chase receipts, close books, flag risks, and surface insights. This enables teams to reclaim their time and reinvest in what matters.

More than 40,000 businesses, from family-owned farms to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.

Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, among others, in addition to 100+ angel investors who have been founders or executives of leading companies.

Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

About the Role

The People Operations Analyst is a key member of the People & Talent Operations Team, responsible for delivering seamless execution of core HR processes. This role balances operational excellence with a focus on creating a consistent, positive employee experience. You will serve as a trusted resource for employees, partner cross-functionally to keep systems and data running smoothly, and drive process improvements that scale with the business.

What You'll Do

• Onboarding & Offboarding

  • Own the end-to-end onboarding process for employees, interns, and contractors, managing operational tasks while creating a welcoming new-hire experience.

  • Partner with People Success Partners to support smooth offboarding transitions.

• Employee Support & Help Desk

  • Act as the first point of contact for employee inquiries, resolving or escalating requests to relevant team members.

  • Own responses to topics such as:

    • Employee data updates and changes

    • Employment verification requests

    • General HR-related questions

• Employee Data Management

  • Maintain accurate, up-to-date employee records.

  • Ensure data integrity by processing changes promptly and correctly.

• Process Improvement & Operational Excellence

  • Support broader People Operations processes and projects as business needs evolve.

  • Identify, recommend, and implement opportunities for process improvements that drive efficiency, accuracy, and a better employee experience.

  • Manage and execute projects tied to core People Operations responsibilities, ensuring timelines and deliverables are met.

  • Partner with TechOps and other stakeholders to manage, maintain, and continuously improve the systems and tools that power People Ops workflows.

What You Need

• Experience: 1–3+ years in an operational, administrative, or people-focused role; direct experience in People Operations, HR, or related fields is a plus.

• Systems & Data: Familiarity with data management platforms; comfortable learning and navigating new tools and systems.

• Organization & Execution: Must be exceptionally organized and able to follow through on every detail. Needs the focus and discipline to juggle countless small but critical tasks at once, ensuring nothing slips through the cracks. Consistency and reliability are essential to thrive in this role.

• Problem-Solving Mindset: Proactive, resourceful, and able to independently take initiative to resolve issues or improve workflows.

• Process Orientation: Enjoys analyzing and refining processes to make them more effective, scalable, and employee-friendly.

• Employee Experience Focus: Demonstrated passion for creating a positive, consistent employee experience through operational excellence and responsive support.

• Collaboration & Communication: Strong interpersonal and communication skills, with the ability to partner cross-functionally and build trust across teams.

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you

  • Partially covered for your dependents

  • One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to $5,000 per year)

• WFH stipend to support your home office needs

• Wellness stipend

• Parental Leave

• Relocation support to NYC or SF (as needed)

• Pet insurance

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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