Patient Account Representative

Job Description:

Who we are.
We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.
Together we create reliable and responsive digital foundations for the world’s businesses, institutions, and communities.
Learn more on Advancing what matters

The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

We're looking for a Patient Account Representative to provide timely and accurate account resolution on business assigned to us by our clients. A Patient Account Rep reviews and resolves issues in order to collect payment from third-party on patient accounts which in turn will positively impact the client’s AR. Role holders experience and specific knowledge of hospital AR will help resolve accounts in an efficient manner. 

What will you be doing:
• Communicate with appropriate party (insurance company, attorney, place of employment, insured, etc.) via payor portals, calls, faxing, etc. for prompt account resolution. 
• Accurately document accounts with correct information received and take appropriate system action.  • Audit assigned work to assure accounts are addressed timely. 
• Identify trends found during follow-up process. 
• Inform Team Supervisor of any payor or other issues affecting collections.

MINIMUM REQUIREMENTS: 
• High school diploma or equivalent.  • Minimum 1 year experience working in EPIC, preferably on PB side 
• Proficient in Microsoft Office, including Excel and Word 
• Ability to communicate professionally in writing. 
• Professional phone etiquette a must. 
• Must have strong time management and organization skills. 
• At least two to four years of experience with hospital and provider/professional billing, AR collections and follow-up. 
• Ability and ease in navigating payor portals, such as Availity, UHC, etc. 
• Working knowledge of third-party payers and contracts, billing requirements, medical terminology, and system applications. 

PREFERRED SKILLS & CERTIFICATIONS 
• Medicare, Managed Care payors including Medicare, Medicaid, Cigna, UHC, Aetna, Blue Cross, Humana, etc.  • Certified medical billing and coding experience a plus. 
• Ability to work independently and with a team. 
• Maintain a high quality of work completed in a timely manner as dictated by client. 
• Ability to solve problems through knowledge base or research. 
• Great attention to detail. 
• Certificate from a leading Healthcare Organization such as AAHAM, AHIMA, HFMA, etc.

Rewards and benefits:
• Wellbeing programs & work-life balance - integration and passion sharing events. • Opportunities for professional growth and career advancement. • Remote and hybrid working possibilities.
• Benefits platform – culture, shopping, sport, etc.
• Continuous learning programs and online courses.
• Possibility to participate in charity and eco initiatives.
 
Career Path
At Atos, as a global leader in secure and decarbonized digital business technology, our purpose is to help design the future of the information space.
Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
At Atos, the future is our choice.
Choose your career - Atos
 
If you're ready to embark on this exciting adventure with us, sign in on jobs.atos.net.