Part-Time Retail Sales Technician

Job Description:

Part-Time Retail Sales Technician

Our Part-Time Retail Sales Technician role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. Apply today to join uBreakiFix team to Serve, Solve, and Sell with us.

Starting Pay - $16.25, per hour + uncapped sales & repair incentive potential

• Average incentive potential of $302/month & Top incentive potential of $625/month, based on performance

Don’t miss this chance to be part of something big at our retail stores.

• Gain new skills and certifications.
• Be a part of a dynamic, team-driven environment
• Bring your ideas to leaders – opportunities for full-time & leadership positions
• 20% employee discount
• Receive unlimited monthly bonuses for great sales!
• Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Here’s what you’ll bring to the team:

• 1+ years of customer service/retail sales experience (preferred)
• 6+ months of experience with product service support or technology repair (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule, including weekends and holidays
• A passing background check (criminal and drug test)
• Basic knowledge of Microsoft Office

As a retail technician, here’s what you can expect to do:

• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Provide technical expertise, troubleshoot and repair customer electronic devices
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
• Achieve sales goals
• Manage inventory
• Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
• Partner with cross-functional teams to deliver programs/processes and provide feedback
• Self-manage and set priorities
• Multi-task in a fast/retail environment

We take care of you (benefits/perks):

• Ongoing training to grow your skills
• Competitive hourly pay and benefits
• Career growth opportunities based on your interests
• Skills development and hands-on training 
• And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health

Get to know us:

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Welcome

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About Us

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help nearly 300 million customers worldwide.

The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here’s how we practice the Asurion Way:

Customer First

• We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen.

One Team

• We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints.

Divine Discontent

• We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services.

Act with Integrity

• We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even when no one is looking.

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.