Part-Time Patient Service Rep - UT Medical Center Practice
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Knoxville, TN, US
Company:
University Physicians' Association provides healthcare services and fosters a positive work environment for its team members.
Summary:
The applicant will greet patients, manage their information, assist with patient inquiries, and ensure smooth operation at the front office. The position requires multitasking, strong communication, time management, organizational skills, and attention to detail.
Job Description:
If you are looking for a part-time career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition, we are committed to being a great place to work for all team members.
We also offer a great comprehensive benefit package for all employees who average 20+ hours per week that includes:
- Medical, Dental, and Vision Insurance
- 401(k) with company match and immediate vesting
- Short-term and Long-term disability
- Life insurance
- Critical Illness
- Flexible Spending Accounts
- Health Savings Account with Employer contribution
- PTO, Sick leave, Bereavement leave
- Employee Assistance Program
- Fitness Centers
Job Responsibilities:
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned